Rajashree Chitte
Nashik,MH
Summary
Seasoned Linux System Administrator with 2 years successfully managing diverse server and multi-site installations. Proficient at streamlining all scales of system architecture, from single terminals to networked servers. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Linux System Administrator
Aress Software and Education Technologies
Nashik, MH
01.2023 - Current
- Manage Control Panels like cPanel, WHM Panel.
- Website domain name registration.
- Email account creation and mail backup creation on cPanel.
- Provide technical support to min 20 clients whose websites is hosted in different web servers.
- Develop PHP code for website development.
- Installation, Configuration & Troubleshooting of Red Hat Linux Server, Fedora OS, Ubuntu, Centos.
- Perform Monthly Installs, Upgrades and Patches using IBM Big Fix.
- Handling tickets regarding technical issues.
- Server monitoring and administration.
- Knowledge in WHM-cPanel, Apache, PHP, MySQL
- Monitoring email server and troubleshooting server issues.
- Knowledge in VPS administration.
- Manage physical and virtual servers in multiple locations remotely
- Patching and vulnerability management for servers
- Monitoring performance of system using Nagios ,System Center Operations Manager.
- Conducted regular audits of system logs to identify potential vulnerabilities or unauthorized activities within IT environment.
Hosting Specialist
Aress Software and Education Technologies
Nashik, MH
09.2021 - 01.2023
- Ensuring uninterrupted web hosting services for over 10,000+ websites.
- Provided technical support through troubleshooting wide range of website & email queries.
- Ensured hosted website display and fully functional as intended across all browsers.
- Assisted customers with installing and troubleshooting online websites using cPanel.
- Used, installed and coordinated configuration of standard performance monitoring tools and to participate in technology-based projects, such as hardware and software upgrades.
- Maintained records, logs, databases and life cycle of work requests.
- Configuration and management of whole DNS issues.
- 24/7 used channels methods like Tickets, Chat, Telephonic service and remote access to provide best technical support to customers.
- Assisted customers on how to use website building tools like WordPress & Site Builder.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Education
Bachelor of Engineering in Computer Engineering -
Pune University
Nashik, MH04.2021
Diploma in Computer Engineering -
MSBTE
Nashik, MH07.2017
Maharashtra State Board of Secondary And Higher Se -
SSC
Nashik, MH03.2014
Skills
- Hands on experience on tools such as cPanel, plesk, putty
- AWS Services (EC2, S3, RDS, VPC)
- Cloud Infrastructure Design and Implementation
- System Maintenance
- Network configuration
- Database Administration
- Backup and recovery
- System monitoring
- SSL Certificate Management
- Cloud Security Best Practices
- Cloud Cost Optimization
- Cloud Monitoring and Performance Optimization
- Troubleshooting and Problem Solving
- Cross-functional Team Collaboration
- Technical Documentation
- Containerization (Docker, Kubernetes)
- Networking and Security (VPN, Firewall, Load Balancers)
- Linux and Windows System Administration
- Expert in providing Technical Support to Customers
Certification
- CPanel and WHM certified
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect L Associate
Disclaimer
I hereby declare that the above written information is correct and is the best of my knowledge and belief.
Timeline
Linux System Administrator
Aress Software and Education Technologies
01.2023 - Current
Hosting Specialist
Aress Software and Education Technologies
09.2021 - 01.2023
Bachelor of Engineering in Computer Engineering -
Pune University
Diploma in Computer Engineering -
MSBTE
Maharashtra State Board of Secondary And Higher Se -
SSC
- CPanel and WHM certified
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect L Associate
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