Rohit Pagare
Pune
Summary
- With over 4.7 years of IT industry experience Have worked in production support roles in Investment Banking and Health Care domains, with onsite experience in Tokyo, Japan and proficiency in UNIX, SQL, ETL tools like DataStage. Skilled in various Monitoring tools like Autosys and Mainframe and Scheduling tools. Have worked with International Business Users from USA, Japan, Hong Kong as well as India providing effective business and monitoring solutions making sure on-time delivery in Incident management and Change Management.
- Currently serving Notice period with last working day - 13 August 2024 ( Can join in 30 days)
Overview
5
5
years of professional experience
1
1
Certification
Work History
System Engineer
TCS
Tokyo And Pune
12.2022 - 08.2024
- Working onsite in Tokyo(Japan) in production support for the Top Japanese Investment Bank -Nomura Securities.
- Taking Ownership of Client’s in house Collateral Management application which included performing SOD checks, Monitoring java-based jobs and working on their failures by checking logs using SPLUNK and monitoring jobs in Autosys
- Established strong connections with Business Users from USA, Japan, UK ,Hong Kong and India and fulfilling their requests and queries regarding Trade deletion or Stuck trades. Connecting with upstream application team on Feed delays and Creating Incidents and sending communications and alerts to Business Users.
- Working on Change requests and deploying code using Jenkins and creating Change Runbook and connecting with the Business regarding the change.
- Hands-on experience in LINUX/UNIX and SQL.
- Incident management and problem management on ServiceNow
- Monitoring logs on Splunk.
- Doing RCA on failures and delays in Batch
Technical Operations Associate
Infosys
Pune
07.2022 - 11.2022
- Working in DataStage ETL production support team
- Monitoring ETL jobs, handling failures in production
- Working on Automation required in project to enhance existing process/method using Shell scripting
- Analysis of user created Service Now tickets
- Working on SRs to build new ETL jobs and do changes in existing jobs as per business need.
Operations Executive
Infosys
Pune
01.2020 - 06.2022
- Worked for one of leading Healthcare Organization in USA- AETNA (CVS HEALTHCARE) to upgrade/migrate DataStage ETL tool to latest version.
- Handle end to end process from QA testing to production deployment and maintenance on new server
- Communicated with upstream and downstream for smooth process
- Hands on experience on DevOps process/Tools
- Contributed in KT document preparation, Automation done wherever it’s necessary
- Contributed as QA Tester/Analyst to check accuracy of data, find remove defects from Generate report with help of SSRS and Excel
- Answer customer inquiries and resolve issues immediately
- Performed DevOps operations by utilizing GitHub ,Jenkins and Udeploy to deploy.
Education
Bachelor of Science - Computer Science
Savitribai Phule Pune University
IndiaHSC -
State Board
MaharashtraSSC -
State Board
Skills
- Datastage
- MySQL
- Unix
- Change management and Deployment with Jenkins
- Batch Monitoring and Scheduling tools -Autosys, Mainframe
- Checking Logs-Splunk
- Incident management using Service Now
- Application support
- Production Support
- Technical Support
Certification
- Infosys Certified IBM DataStage Developer
- Infosys Global Agile Developer
- IVS Unix Fundamental
Timeline
System Engineer
TCS
12.2022 - 08.2024
Technical Operations Associate
Infosys
07.2022 - 11.2022
Operations Executive
Infosys
01.2020 - 06.2022
Bachelor of Science - Computer Science
Savitribai Phule Pune University
HSC -
State Board
SSC -
State Board
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