Aarti Pawar
Azure Cloud Infrastructure and DevOps Engineer
Pune
Summary
Critical thinking infrastructure and DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently. Experienced in Microsoft azure cloud, DevOps tools like Gitlab, kubernetes, docker, ansible, terraform, shell scripting.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Manager Cx DevOps
Michelin India Private Limited
10.2020 - Current
- Managing Azure cloud solutions like IAAS and PAAS including Virtual machines, Kubernetes, App Service, automation accounts for patching.
- Configuring and managing Azure networking solutions for load balancing like Application Gateway, Traffic Manager, Azure Front Door and CDN, virtual networks and subnets
- Creating and managing network security groups for virtual machines for security best practices.
- Design and build cloud architecture based on client requirements
- Working on Linux based applications, certificate management, taking database dump with azure CLI and automation.
- Managing Azure Kubernetes solutions through terraform scripts
- Using Azure defender cloud solution for vulnerability management
- Using Ansible for configuration management on Linux infrastructure
- SSL certificate deployment on Azure AKS cluster through Rancher tool.
- Azure resource monitoring through self-written scripts in azure CLI
- Experience in DevOps Tools like Jenkins, Gitlab CI-CD for triggering pipelines for application management and production deployment
- Gitlab Enterprise edition setup and configuration of CI-CD pipelines for infrastructure level management and defining branching strategy for proper code configuration and management
- Deployed monitoring tool like Nagios, Site 24*7 for infrastructure and application monitoring.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Increased collaboration between development and operations teams through cross-functional workshops, trainings, and communication channels.
- Ensured optimal resource allocation by analysing system requirements and managing capacity planning for cloud-based infrastructure.
- Created a high degree of automation in deployment pipeline by implementing standardised configuration templates and scripting languages to ensure consistency across environments.
Staff Technical support analyst
BMC Software
07.2019 - 09.2020
- Supporting clients across globe on Truesight Operations Management Product
- Involved in troubleshooting installation issues, upgrade issues, patrol agent disconnection issues over WebEx
- Supported versions from BPPM 9.6 to Current versions 11.3.x
- Helped in troubleshooting event issues/policy issues.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems
- Participated in regular team meetings to discuss ongoing cases, share progress updates, and identify opportunities for collaboration
UNIX Administrator
Amdocs Development Centre India LLP
07.2016 - 06.2019
- Remote administration of Linux Servers
- Installing and configuring new servers as per client's requirement on azure cloud and on Premises.
- Software/Patch management in all OS flavours
- Linux/Unix User Administration and Process Management
- Disk space management using LVM and Virtual infrastructure
- Troubleshooting hardware-related issue and working with vendors for RCA
- Performed Storage Migration activity.
- Implemented proactive monitoring solutions that provided real-time insights into system health, enabling rapid response to emerging issues before they escalated into full-blown incidents.
- Streamlined workflow processes, automating repetitive tasks with custom shell scripts and tools.
CS L1 L2 Support
Cognizant Technology Solutions
04.2013 - 07.2016
- Real Time & continuous follow-up with global support teams for Critical incident resolution
- Manage and coordinate activities during the overall ticket life cycle
- Ensure that the Incident record is fully updated prior to Problem Management handover
- Responsible for sending all Incident notifications as per agreed process
- Chair bridge calls for effective coordination, incident resolution, service restoration
- Continuously follow-up with support team for relevant notification updates per SLA, and drive resolution
- Follow the global Service Restoration Management Process
- Ensure Incident Time line Report is created immediately after resolution
- Contribution to ongoing process & operational improvements
- Uses professional expertise to integrate work and make operating decisions on escalated issues
- Accountable for objectives where goals and operational processes are defined
- Interacts daily with subordinates and peer groups
- Monitoring of Solaris servers and scheduling reboots through Tickets in BMC Remedy
- Maintaining Server repository in SIT as an administrator
- Renewing AMG requests for the Solaris servers using AMG web tool.
CS TIS Dev Infra Support
Cognizant Technology Solutions
08.2012 - 04.2013
- Resolving issues related to File systems, Disks, Processes, and Memory
- User and group Administration and ACL
- Installing system, machine certificates, patch deployment
- Performing PAKT (Production Acceptance Test) of Linux and Solaris servers
- Coordinating with Hardware team in Switzerland for DIMM and Battery replacement
- Managing Linux Virtual Machines through VMWare
- Resolving Incident and Change tickets in Dev, Test, PTA, and PROD environment.
Education
B.Tech - Computer Science And Engineering
Walchand College of Engineering
Sangli, Maharashtra, India 08.2009 - 05.2012
Skills
Technical expertise on latest Azure cloud platform, Kuberenetes, Linux, docker,Terraform, Ansible, Shell scripting,Gitlab CI-CD
undefinedAccomplishments
I was recognised for saving huge support cost from one of project vendors by self implementation of a project feature in disaster recovery scenario
Certification
Microsoft certified azure adminstrator associate
Languages
English
Timeline
Microsoft certified azure security engineer associate
07-2022
Microsoft certified azure adminstrator associate
06-2022
Manager Cx DevOps
Michelin India Private Limited
10.2020 - Current
Staff Technical support analyst
BMC Software
07.2019 - 09.2020
UNIX Administrator
Amdocs Development Centre India LLP
07.2016 - 06.2019
CS L1 L2 Support
Cognizant Technology Solutions
04.2013 - 07.2016
CS TIS Dev Infra Support
Cognizant Technology Solutions
08.2012 - 04.2013
B.Tech - Computer Science And Engineering
Walchand College of Engineering
08.2009 - 05.2012
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