Aarti Sardar Kudiya
Deputy Manager
Mumbai
Summary
Personable and enthusiastic professional with experience in sales and customer relations positions. Adept at managing high-profile client accounts and establishing strong business relationships which result in an overall increase in revenue and the attainment of defined corporate goals.
Overview
2
2
years of professional experience
4
4
Certifications
3
3
Language
Work History
Deputy Manager (Personal Banker)
HDFC Bank
11.2023 - Current
- Provides exceptional customer service, involving receipt and payments of cash, while working in a high volume, sales environment.
- Follows established policies in accordance with the bank and the supervisor’s direction.
- Meets monthly new account production goals as assigned by upper management.
- Providing aid with financial products like loan options and application.
- Advice customers on bank services for their needs (e.g. Loans, credit cards and Investment).
- Resolve issues with banking services and accounts.
- Reach out to potential customers to generate new business.
- Present financial products and services to existing and prospective customers.
- Proven experience as a personal banker; experience in sales or customer service.
- Familiarity with banking software; excellent use of MS Office.
- Ability to work diligently to meet targets.
- Excellent communication.
- Customer Oriented approach to handling problems.
Internship
HDFC Bank
03.2023 - 09.2023
- Provides exceptional customer service, involving receipt and payments of cash, while working in a high volume, sales environment.
- Follows established policies in accordance with the bank and the supervisor’s direction.
- Meets monthly new account production goals as assigned by upper management.
Cashier
Siddhivinayak Communication
01.2016 - 01.2022
- Assist customers when they have come to buy stationery products and transfer the amount through DLT Services in their accounts. Cash withdrawals from the customer bank accounts.
- Provide services such as Encoding, Printing, Downloading and all other operations.
- Keep accurate records of logs and inventories of the shop.
- Provide excellent customer services.
- Handle the cash and deposit in the bank on day-to-day basis.
- Should be target driven and able to handle pressure.
- Should be a self-motivator and work as an independent contributor.
- Positive Thinker, Self-Motivator.
- Sincere, Smart, hard worker and willing to learn new skills.
- Can work effectively in a team as well as individually.
Education
Post Graduate Diploma - Banking and Relationship Banking
Manipal Academy of BFSI
01.2023
Mcom (Postgraduate) - accounting and finance
Mumbai University
01.2022
B.B.I (Graduate) - undefined
K.J. Somaiya College of Arts & Commerce
03.2019
Higher Secondary Certificate [HSC] - undefined
National Sarvodaya Jr. College of Commerce & Science
03.2016
Secondary School Certificate [SSC] - undefined
Swami Vivekanand Vidyalaya & Kanishtha Maha Vidyalaya
03.2014
Skills
Good Communication Skills
Should be target driven and able to handle pressure
Should be a self-motivator and work as an independent contributor
Task delegation
Performance improvements
Sales and marketing
Customer relations
Certification
Completed Tally ERP-9 in 2018.
Interests
Reading Books, Watching TV & Creativity in Work
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge.
AIM in Life
- To Secure a responsible position in a growing organization.
- To be financially stable in Life.
- I like to accept new thoughts and implements them for a better future and life.
Timeline
Deputy Manager (Personal Banker)
HDFC Bank
11.2023 - Current
Internship
HDFC Bank
03.2023 - 09.2023
Cashier
Siddhivinayak Communication
01.2016 - 01.2022
Mcom (Postgraduate) - accounting and finance
Mumbai University
B.B.I (Graduate) - undefined
K.J. Somaiya College of Arts & Commerce
Higher Secondary Certificate [HSC] - undefined
National Sarvodaya Jr. College of Commerce & Science
Secondary School Certificate [SSC] - undefined
Swami Vivekanand Vidyalaya & Kanishtha Maha Vidyalaya
Post Graduate Diploma - Banking and Relationship Banking
Manipal Academy of BFSI