Aarti Sumit Manjarekar
Customer Relationship Associates
Mumbai
Summary
Managing & Building strong customer relationships, using CRM systems to improve customer experience, and analyzing customer data to improve Sales, Service and Marketing strategies.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Leadership Member
Sai Service Nexa
02.2013 - Current
- SETTING A CLEAR VISION
- MOTIVATING AND ENGAGING THE TEAM
- TRACKING PERFORMANCE & REPORTING PROCESS
- MAKING DECISIONS
CRM Executive
Sai Service Nexa
02.2013 - Current
- CRM SYSTEM MANAGEMENT
- RELATIONSHIP BUILDING
- CUSTOMER INTERACTION
- DATA ANALYSIS
Relationship Executive
Sai Service Nexa
02.2013 - Current
- BUILDING AND MAINTAINING RELATIONSHIPS
- ANALYZING CUSTOMER DATA
- ENSURING CUSTOMER SATISFACTION
- MONITORING CUSTOMER FFEDBACK
Call Center Representative
Tikona Digital Networks
06.2011 - 12.2012
- OUTBOUND CALLS
- RECORD KEEPING
- DOCUMENTAION OF BILLS
- FOLLOWING UP
Education
HSC
SNDT WOMENS UNIVERSITY
MALAD 04.2001 -
Skills
- Visionary leadership
- Motivating teams
- Innovation skills
- Influencing others
Timeline
Leadership Member
Sai Service Nexa
02.2013 - Current
CRM Executive
Sai Service Nexa
02.2013 - Current
Relationship Executive
Sai Service Nexa
02.2013 - Current
Call Center Representative
Tikona Digital Networks
06.2011 - 12.2012
HSC
SNDT WOMENS UNIVERSITY
04.2001 -