Business development and client relationship management
Experienced Business Development and Client Relationship Manager with 10+ years of experience in healthcare and financial sectors, including 3+ years in the dental technology space (aligners and orthodontics). Proven ability to manage B2B client accounts, drive revenue growth, and deliver high-touch service from onboarding to post-treatment support. Strong communication skills, US voice process experience, and deep understanding of consultative sales models. Open to both industry-specific roles (implants, dental products) and remote international roles in customer-facing functions.
Managing B2B relationships with dentists and orthodontists across India for Odonto Aligners brand
Conducting outreach via calls and clinic visits to onboard new doctors and explain aligner treatment processes
Providing end-to-end support to doctors from initial onboarding to treatment completion
Troubleshooting clinical or technical issues and coordinating with internal teams for resolutio
Educated potential clients on invisible aligner treatments for teeth straightening
Conducted outbound calls to generate leads and book appointments for aligner consultations
Maintained accurate records of leads and followed up to convert inquiries into clients
Engaged with US-based insurance companies to retrieve renewal information and update policies
Managed B2B communication and ensured timely policy processing and follow-ups
Managed a sales team for Axis Bank products including personal loans, insurance, and other services
Oversaw daily operations, team performance, sales targets, and customer escalations
Provided coaching, support, and performance feedback to improve productivity
Handled day-to-day business operations and customer relationship management
Advised clients on mutual fund investments based on risk profile and return expectations
Generated performance reports, handled client communications via phone and email
Ensured compliance with financial advisory norms and maintained customer satisfaction
Oversaw operations for vending machine installation and wholesale product distribution (coffee, tea, milk)
Handled end-to-end sales, vendor coordination, invoicing, payment collections, and customer service
Managed client accounts across corporates, hotels, and canteens ensuring timely delivery and resolution of service issues
10 years in sales with 6 years focused on B2B sales and business development
Proven expert in client relationship management and retention
Skilled in consultative sales strategies driving consistent revenue growth
Business development and client relationship management
Operational excellence and process improvement
Customer service and client engagement
Music and reading for personal growth