Wrike
Abhijit Singh
Operations | HR Operations
Mumbai
Summary
Personal affinity and certification of six sigma black belt along with project management has enabled a steady trajectory of 12+ years in the field of operations. Proven track record in process reengineering, large-scale hiring, IT audits, and business development. Known for blending strategic vision with hands-on execution — from saving $40K through operational audits to building departments and delivering 300+ hires
with a lean team. Passionate about learning, innovation, and creating measurable impact through every project I take on.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Talent Acquisition Manager
Fluidscapes Consultants Pvt Ltd
03.2024 - Current
- Built the Talent Acquisition department in alignment with founder’s vision from the ground up, setting up a team, implementing new systems, processes, and recruitment scripts within 2 months.
- Closed 300+ positions in 18 months, which included organizational restructuring and covering roles from entry level to chief executive positions.
- Co-designed and deployed a proprietary SaaS - Recruitment Management System, onboarding leadership and ensuring smooth adoption across the company. | to streamline recruitment efforts and facilitating change management with cross functional teams.
- Lead process re-engineering of employee onboarding journey using Ai tools and training programs.
- Partnered with management in an advisory capacity on workforce planning and talent strategies, aligning closely with business objectives to reduce attrition by 30%.
- Focused on employer branding by defining a sharp employee value proposition resulting in increased employee retention rate of 85%.
- Served as the male representative on the registered PoSH ICC Committee, contributing to robust establishment of the policy, compliance efforts, training sessions, and legal representation.
Global Operations Associate
Dalberg Advisors
09.2022 - 03.2024
- Achieved organisation’s carbon neutrality goal through six sigma approach and data analytics.
- Initiated a plastic neutrality program in partnership with rePurpose Global, leading the plastic consumption accounting and footprint offsetting.
- Introduced Persefoni as the firm’s global carbon accounting partner and post data analytics across 29 geographies, helped organisation buy carbon credits
- Worked on BRD for delivering data centric solutions for carbon accounting across 29 global offices.
- Managed stakeholders through translation of requirement s into BRD and aligning teams through scrum meetings and milestone communication.
- Founded internal discussion chapters on climate change, engaging staff globally and fostering awareness on sustainability initiatives.
- Participated in and led multiple internal projects focused on sustainability, climate action, and operational efficiency.
Operations Manager
Fluidscapes Consultants Pvt Ltd
04.2021 - 08.2022
- Led day-to-day operational aspects of the organization encompassing Administration, Inventory, IT, and Live Coverage Broadcasting Department with 65 indirect reportees.
- Bridged performance gaps through gap analysis, defined target objective, charter preparation, SOP documentation and presentation to management and project implementation across the organisation.
- Catered to client requirements to provide operational support to multiple events of 20000+ capacity by ensuring on-time and within scope deliveries.
- Supported facility management through negotiation and closure of multiple real-estate deals as part of the expansion strategy for the organization.
- Delivered 7+ key projects with pre-agreed delivery time resulting in revenue boost of 10% in span of 9 months.
- Rendered COO-level support and thought partnerships to the MD, CEO, and Senior Management
- Managed and trained the staff on ERP and onboarded new technologies.
- Partnered with the Managing Director & HR Head on key decisions.
- Identified and assessed problem statements, provided stop-gap solutions, and process re-engineering/overhaul
- Diagnosed operational challenges, implemented corrective measures, and led process re-engineering initiatives.
- Authored proprietary documents including company policies, procedural guidelines, and job descriptions, laying the foundation for scalability.
Global Operations Coordinator
Dalberg Advisors
11.2017 - 04.2021
- Spearheaded administrative functions and provided quality assurance for all information in the firm's systems in coordination with the consulting staff and operations management team.
- Rendered support to the Human Resource processes such as global on/offboarding, professional development, training, and recruiting resulting in 5% increase in retention rate.
- Administered the firm’s email accounts and distribution lists, managed vendor relationships and annual renewals/registrations, through data analysis and automation reducing time wastage by 15%.
- Implemented project management principles to consolidate project charter, reports and maintained firm-wide project database.
- Worked on the implementation of the firm’s knowledge management system encompassing the upload of materials and changing site features.
- Developed quarterly compliance reports and prepared training manuals, reference guides, and process notes to enhance the operations activities.
Administration Manager
Jarvis Technology & Political Consulting Pvt Ltd
06.2017 - 11.2017
Senior Executive Administration
CUROCARTE (Svatantra Online Services Pvt Ltd)
02.2016 - 06.2017
Administrative & Executive Associate
Social Entrepreneurs Foundation India (UnLtd India)
08.2015 - 02.2016
Administration Associate
Samhita Social Ventures Pvt Ltd
05.2013 - 08.2015
Education
Master of Arts - Political Science
University of Mumbai
Mumbai 04.2001 -
Diploma - Human Resource Management
Welingkar Institute of Management
Mumbai 04.2001 -
Six Sigma Black Belt -
ISEL Global
Mumbai, India 04.2001 -
Skills
Six sigma black belt
Operations management
Budget administration
Program modification
Analytical skills
Compensation structuring
Project Management
Process re-engineering
Process excellence
Vendor Sourcing
BRD
Process Improvement
SRS
Stakeholder Management
Reporting
Additional Information
Founded D-Pawsitive to provide homely meals to 20000 stray animals during the COVID Pandemic.
Software
Microsoft 365
Google Workspace
KEKA
Lucidchart
Slack
Persefoni
Greenly
Emitwise
Airtable
IIMJobs
Naukri
Skills
Six sigma black belt
Operations management
Budget administration
Program modification
Analytical skills
Compensation structuring
Project Management
Process re-engineering
Process excellence
Vendor Sourcing
BRD
Process Improvement
SRS
Stakeholder Management
Reporting
Timeline
Talent Acquisition Manager
Fluidscapes Consultants Pvt Ltd
03.2024 - Current
Global Operations Associate
Dalberg Advisors
09.2022 - 03.2024
Operations Manager
Fluidscapes Consultants Pvt Ltd
04.2021 - 08.2022
Global Operations Coordinator
Dalberg Advisors
11.2017 - 04.2021
Administration Manager
Jarvis Technology & Political Consulting Pvt Ltd
06.2017 - 11.2017
Senior Executive Administration
CUROCARTE (Svatantra Online Services Pvt Ltd)
02.2016 - 06.2017
Administrative & Executive Associate
Social Entrepreneurs Foundation India (UnLtd India)
08.2015 - 02.2016
Administration Associate
Samhita Social Ventures Pvt Ltd
05.2013 - 08.2015
Master of Arts - Political Science
University of Mumbai
04.2001 -
Diploma - Human Resource Management
Welingkar Institute of Management
04.2001 -
Six Sigma Black Belt -
ISEL Global
04.2001 -