Dynamic security professional with experience at ATOS Global Pvt. Ltd., adept in incident response and firewall management. Proven track record in developing robust security policies and enhancing network defense. Skilled in technical documentation and service desk management, ensuring optimal performance and swift resolution of security incidents.
Created and troubleshot security policies for optimal network defense.
Developed and maintained NAT and routing configurations to enhance connectivity.
Monitored real-time traffic using Forcepoint Proxy to ensure secure communications.
Analyzed phishing emails to identify threats and mitigate risks.
Monitored and managed network security devices to ensure optimal performance and protection.
Generated and published daily, weekly, and monthly reports on health status and security events for network and endpoint devices.
Managed multiple service desk portals to assign and resolve tickets, and uphold SLAs effectively.
Incident response
Firewall management
Security policy development
Security awareness training
Network security and firewall management
Service desk management
Technical documentation