Abhishek Sarvagya
Pune
Summary
A dynamic leader with more than 17 years of experience and a proven record of accomplishment in the strategic process, improvements, and staff development transitioning into a business analyst role. Excels in operations management, compliance, and building customer relationships, leveraging industry expertise and resourceful nature to drive business growth and team performance and possesses a keen acumen in data analysis and CRM systems.
Overview
17
17
years of professional experience
Work History
Branch Head
Axis Bank Ltd.
02.2023 - Current
- Increased overall annual sale by 45 % by incorporating several quality process improvements within branch.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
- Created financial dashboards to provide insights into key performance indicators.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Conducted financial due diligence on potential investments and acquisitions.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Developed strategic plans for day-to-day financial operations.
Branch Head
ESAF Small Finance Bank
01.2021 - 02.2023
- Increased overall annual sales by 70 % by incorporating several quality process improvements within branch.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
- Created financial dashboards to provide insights into key performance indicators.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Conducted financial due diligence on potential investments and acquisitions.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Developed strategic plans for day-to-day financial operations.
Deputy Branch Manager
IndusInd Bank
01.2018 - 01.2021
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Complied with regulatory guidelines and requirements.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Conducted financial due diligence on potential investments and acquisitions.
- Complied with established internal controls and policies.
Deputy Branch Manager
HDFC Bank
05.2016 - 12.2017
Branch Operations Manager
Kotak Mahindra Bank
01.2015 - 04.2016
Deputy Branch Manager
ICICI Bank
07.2007 - 12.2014
Education
Post Graduate Diploma in Banking Operations - Banking And Financial Support Services
Institute of Finance Banking And Insurance
Bengaluru, IndiaBachelor of Science - Physics
B R Ambedkar Bihar University
Muzaffarpur, IndiaSkills
- Business Planning
- Strategic Planning
- Business process improvement
- Customer Needs Assessment
- KPI Tracking
- Data Analysis
- Competitive Analysis
- Campaign Performance Tracking
- Operations Analysis
- Forecasting and planning
- Customer Targeting
- Needs assessments
- Staff Management
- CRM Systems
- Operations Management
- Microsoft Office Suite
- Sales management
- Banking Transaction Software (FINACLE),(Flex cube) (Profile) ,(Saksham)
- JIRA and SQL Query ( Beginners Level)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Branch Head
Axis Bank Ltd.
02.2023 - Current
Branch Head
ESAF Small Finance Bank
01.2021 - 02.2023
Deputy Branch Manager
IndusInd Bank
01.2018 - 01.2021
Deputy Branch Manager
HDFC Bank
05.2016 - 12.2017
Branch Operations Manager
Kotak Mahindra Bank
01.2015 - 04.2016
Deputy Branch Manager
ICICI Bank
07.2007 - 12.2014
Post Graduate Diploma in Banking Operations - Banking And Financial Support Services
Institute of Finance Banking And Insurance
Bachelor of Science - Physics
B R Ambedkar Bihar University
Hobbies
Music and Travelling
Hobbies
Music and Travelling
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