With 7+ years of experience in IT, IoT, Application Development, Project Delivery, Support, Transition Management, and Team Building, consistently receiving top ratings. Specializing in building strong client relationships and providing solution-oriented approaches. Proactive and quick learner, self-starter who takes initiative and acts as a problem-solver. Skilled mentor embracing design thinking principles. Led managed services teams for entire platforms, including applications and databases. Proficient in new edge technologies like IoT, Java/J2EE, Cloud Computing, API, Scripting, and Cloud Technologies . . Hands-on troubleshooting experience in telecom protocols (diameter, radius, SMPP) in both application and network domains. Customer-centric with strong business acumen, consistently achieving high CSATs. Expertise in Java/J2EE application development. Known for Issue troubleshooting, Bug Fixes, coding skills, problem-solving abilities, and team collaboration focus. Adaptable and reliable in meeting project goals and aligning with evolving business needs. Capable of fostering a productive and innovative team environment.