Talented professional seeking to fill an executive role.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Channel Manager
Axis Bank
09.2023 - 03.2024
Streamlined communication between internal teams and channel partners, improving overall efficiency in the sales process.
Developed and executed strategic plans for channel sales growth and expansion into new markets.
Conducted regular performance reviews of different channels to identify areas of improvement and growth potential.
Provided comprehensive training programs for different channels, equipping them with knowledge of products and services.
Increased revenue with effective partner recruitment, training, and management.
AVP - Lead Generation
Indianmoney.com
10.2018 - 06.2020
Managed a team of 300 telecallers located all across the country.
Helped the company set up their entire telecalling process.
Onboarded 20 plus vendors/partners and outsourced the entire telecalling process.
Manages the entire lead generation process for the company.
Helped the team generate good quality mutual fund and insurance leads.
Created and coordinated the communication and promotion policy of the brand.
Worked closely with the L&D department and implemented regular training sessions for all financial products.
Creating monthly and yearly targets for the Vendors/Partners.
Sales Manager
Axis Bank - Intelenet
02.2017 - 10.2018
Managed a team 30 outbound telecallers who were mapped 135000 axis bank customers
Responsible for meeting the daily and monthly targets for mutual fund and insurance and other investment products
Monitored portfolio performance of clients
Managed CASA books and ensured deepinng of existing accounts through cross selling
Organized training programs for mentoring and coaching the team on all banking norms and practices
Update the team on all new initiatives and internal developments across Axis bank
Work on client feedback and escalations
Arrange meetings with potential customers for new business opportunities.
Manager - Client relations
CoCubes Aon Hewitt
02.2015 - 02.2017
Developed and sustained high quality relationships and strategized effective plan for each client
Executed delivery processes to meet corporate requirements in systematic manner
Managed renewals of existing corporate accounts
Gathered information and knowledge on the campus hiring scenarios and assisted in meeting requirements
Worked as a Key Account Manager for Microsoft (India/Egypt Operations), Huawei Technologies
Steered efforts in the augmentation of the business from.existing accounts by meeting business leads and Head of Recruitment/HR
Signed up new accounts for products like Assement + and PRE-ASSESS.
Customer Service Manager
Icici Bank
05.2012 - 01.2015
Handling end-to-end branch operations like cash, accounts, loans, corporate deposits, insurance, and mutual funds shares.
Supervised the Demat and Trading desk, which involved all shares-related activities like dematerialization, market and off-market transactions, servicing, and closure, etc.
Solved customer queries and escalations
Cross-selling of different banking products ensured deepening of accounts by cross-selling.
Education
Pgdm Banking and Finance -
Manipal University
08.2011 - 08.2012
Bsc in Hospitality and Hotel administration - undefined
Ihm Kolkata
06.2006 - 04.2009
Skills
Relationship Building
Pipeline Maintenance
Account Management
Negotiation
Partner recruitment
Sales Training
Lead Generation
Problem-Solving
Customer Service
Activities
Run a spiritual content platform and create written and audio content on spirituality. Please check www.mysticadii.com for further reference. Have online app available as well for our podcasts and have Youtube presence as well
Published my first book - Mystical Tales which is a collection of 100 short stories on Indian mythology. The book is available on Amazon
Timeline
Channel Manager
Axis Bank
09.2023 - 03.2024
AVP - Lead Generation
Indianmoney.com
10.2018 - 06.2020
Sales Manager
Axis Bank - Intelenet
02.2017 - 10.2018
Manager - Client relations
CoCubes Aon Hewitt
02.2015 - 02.2017
Customer Service Manager
Icici Bank
05.2012 - 01.2015
Pgdm Banking and Finance -
Manipal University
08.2011 - 08.2012
Bsc in Hospitality and Hotel administration - undefined
Ihm Kolkata
06.2006 - 04.2009
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Lakshay SharmaLakshay Sharma
Deputy Manager at Axis Bank (On Payroll Of Axis Bank)Deputy Manager at Axis Bank (On Payroll Of Axis Bank)