AfsanaBano Ansari

Project# 1: Occuvax

CRM Support and development

Role : Administration and Support

Duration : May 2022 to Oct 2020

Responsibilities:

• Participated in user experience enhancement planning with the team and client
• Involved in requirement gathering, developing the functionality, testing & deployments.
• Worked on the Objects and fields creations, SOQL queries and the SOSL queries
• Worked On Page Layouts, Buttons Actions & Links, tabs, etc.
• Worked on process Builders, validations rules, Formula fields, field dependencies, etc
• Worked on Auto acknowledgements, Schema Builder, workflow alerts as per the requirements.
• Also worked on the Data import Wizard, Data Loader for data management and other tools like Workbench and extensions or plug ins like Salesforce Inspector.
• Worked on the Users creations, access policies, sandboxes associated, Data export & imports
• Worked on the different report types and the dashboards.

Project# 2: Bobcat

Role and Responsibilities:

• Working on Jira Tickets as per the requirement.
• Taking care of Service Now tickets.
• Data load Activities.
• Tested functional compliance of company products.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Participated in workshops and presentations related to projects to gain knowledge.
• Prepared project presentations and reports to assist senior staff.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Explored new technologies and approaches to streamline processes.