AJAY CHAUBE
Branch Manager
Mumbai
Summary
Accomplished professional with an outstanding 8-year tenure as the top performer nationwide, demonstrating dynamic leadership at Chetana Education Limited. Proficient in optimizing branch operations, cultivating customer rapport, and spearheading business development initiatives. Adept at team management, driving revenue growth, and improving operational efficiency. Recognized for strategic decision-making and mentorship, resulting in a notable 20% profitability enhancement through proactive initiatives and robust stakeholder engagement. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
28
28
years of professional experience
Work History
Branch Manager
Chetana Education Limited
09.2014 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Sales Associate
Atharva Infrastructure PVT LTD
05.2013 - 08.2014
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Business Development Manager
HDFC Standard Life Insurance Company
07.2012 - 04.2013
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
Educational Counselor
Real Academy
04.2009 - 06.2012
- Stayed abreast of current trends and best practices in educational counseling to continually enhance service offerings for students and families.
- Promoted equity among all students regardless of cultural background by being proactive in addressing any potential biases or barriers that may arise.
- Maintained detailed records of student interactions and interventions for accurate reporting purposes.
- Implemented data-driven practices to monitor student progress towards academic and personal growth goals.
Franchisor
Goli Vada Pav Pvt Ltd
12.2007 - 03.2009
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Dealer Development Manager
Jalaram Steel Furniture PVT LTD
09.2003 - 12.2007
- Established strong relationships with local media outlets for increased coverage on promotional events and announcements, resulting in greater public awareness of the franchise''s presence within the community.
- Spearheaded efforts towards sustainability through energy-efficient initiatives, waste reduction strategies, and environmentally conscious product sourcing.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
Operations Manager
Punch Masala Soda
11.2001 - 08.2003
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Sales Executive
Mayur Co-Operative Milk Union
01.1997 - 10.2001
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
SY BA - Business Economics, India
B.R. Madhavi English School, India
Dombivili, India 04.2001 -
Skills
Branch Operations Management
Relationship building and management
Sales Development
Coaching and Mentoring
Employee Development
Business development expertise
Customer Relationships
Business Development
Decision-Making
Team Supervision
Strong team-builder
Cash handling expertise
Risk Mitigation
Goals and performance
Verbal/written communication
Timeline
Branch Manager
Chetana Education Limited
09.2014 - Current
Sales Associate
Atharva Infrastructure PVT LTD
05.2013 - 08.2014
Business Development Manager
HDFC Standard Life Insurance Company
07.2012 - 04.2013
Educational Counselor
Real Academy
04.2009 - 06.2012
Franchisor
Goli Vada Pav Pvt Ltd
12.2007 - 03.2009
Dealer Development Manager
Jalaram Steel Furniture PVT LTD
09.2003 - 12.2007
Operations Manager
Punch Masala Soda
11.2001 - 08.2003
SY BA - Business Economics, India
B.R. Madhavi English School, India
04.2001 -
Sales Executive
Mayur Co-Operative Milk Union
01.1997 - 10.2001
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