Ajay Singh chauhan

• Executed business strategies to boost efficiency and revenue.
• Managed P&L to reduce costs and increase profitability.
• Improved workflows to streamline operations and cut turnaround time.
• Tracked KPIs to ensure goal alignment.
• Forecasted sales and planned demand using market insights.
• Collaborated across departments to drive results.
• Led training to enhance team capabilities.
• Ensured compliance with policies and industry norms.
• Boosted customer engagement and retention.
• Leveraged CRM/ERP tools for smarter decisions.
• Managed end-to-end operations and delivery.
• Drove revenue through strategic sales efforts.
• Mentored teams to improve performance and satisfaction.
• Strengthened vendor ties and expanded market reach.
• Enhanced customer experience via proactive support.

• Drove sales of HR & Payroll software through client acquisition and relationship management.
• Developed and executed sales strategies to boost revenue and retention.
• Analyzed market trends and competition to identify new opportunities.
• Built strong client relationships with prompt and proactive support.
• Set and tracked sales targets to ensure consistent achievement.
• Provided data-driven insights through sales reporting and analysis.
• Ensured compliance with HR/Payroll laws and ethical standards.
• Networked with CXOs, CHROs, and key industry stakeholders.

Growth Path:

• Executive (Jan '16 – Nov '16)
• Sr. Executive (Dec '16 – Nov '17)
• Assistant Manager (Dec '17 – Nov '18)
• Team Leader (Dec '18 – Oct '22)

Key Result Areas:

• Executed regional sales initiatives and ensured target achievement.
• Led and coached a team of 50, improving performance and delivery.
• Built and managed sales channels across key accounts.
• Achieved 100% renewal rate through strong client relationships and post-sales support.
• Created effective sales collateral for SaaS (Web ERP) and conducted product demos.
• Strong CRM knowledge and domain creation expertise for manufacturers.
• Managed vendor relationships and customer escalations efficiently.
• Collaborated with marketing to define messaging for new features.
• Conducted client interviews to identify pain points and drive product roadmap.
• Ensured process adherence, timely collections, and sales reporting.
• Mentored junior telesales staff and helped define strategy and targets.
• Handled end-to-end customer lifecycle management and retention.

• Generated leads and scheduled client meetings.
• Followed up on leads to increase sales.
• Maintained daily sales reports.
• Created marketing material and supported client retention.
• Delivered demos, closed deals, and provided post-sales support.