Dynamic Senior SAP Sales & Distribution consultant with over 9+ years of expertise in system configuration and change management, specializing in driving operational excellence and enhancing customer satisfaction through successful SAP SD implementations. Proven ability to integrate SD and MM processes, complemented by strong problem-solving skills that consistently lead to positive project outcomes. Adept at developing effective pricing strategies while fostering collaboration and innovation within cross-functional teams. Committed to leveraging extensive knowledge to improve business processes and deliver impactful results.
Work History
Senior SAP SD & Service Management Consultant
2 Years 1 Month
Deloitte USI | 06.2024 - Current
Managed client engagement initiatives for 3M Solventum to enhance service delivery and gather client feedback.
Managed ongoing initiatives since June 2024 to ensure timely delivery.
Executed greenfield implementation projects, ensuring alignment with strategic objectives.
Provided strategic guidance in SAP SD and service management to enhance business processes and customer satisfaction.
Achieved seamless project completion through proactive task management. Enhanced team productivity through effective planning and execution. Elevated project outcomes by fostering clear communication and collaboration.
Facilitated change management processes to address stakeholder concerns and maintain project timelines.
Collaborated with technical teams to develop customized enhancements that further streamlined business operations.
Fostered strong working relationships with key stakeholders to enhance their understanding and utilization of SAP SD applications.
Facilitated customer service and repair processes to enhance client satisfaction and operational efficiency.
Senior SAP SD Consultant
10 Months
Ernst & Young | 08.2023 - 06.2024
Assisted in project coordination for Lodha Macro Developers to support team goals. Collaborated with colleagues to meet project deadlines. Provided support for effective communication among team members.
Assisted in project coordination from August 2023 to June 2024. Supported team efforts to achieve project goals during the duration. Participated in activities aimed at enhancing project outcomes.
Assisted in managing support tickets and change requests. Provided timely responses to multiple user inquiries. Collaborated with team members to address customer support issues.
Analyzed client requirements and customized SAP SD solutions to improve user experience and streamline workflows.
SAP SD lead Consultant
6 Years 5 Months
Primus TechSystems Private Limited | 03.2017 - 08.2023
Oversaw client engagement for Tahweel Holding, Gharda Chemicals, and UPL to foster strong partnerships. Led project coordination efforts, ensuring effective communication across teams. Drove successful project outcomes through collaboration with key stakeholders.
Oversaw project timelines and resource allocation to meet strategic objectives. Led teams in executing project plans to align with budgetary guidelines. Championed collaborative efforts to drive project completion and stakeholder satisfaction.
Achieved successful project implementations and maintained high support standards. Delivered effective project support, enhancing overall operational efficiency.
Facilitated communication with stakeholders and addressed tickets promptly to maintain service level agreements.
Developed and maintained mobile app functionality to streamline online ordering processes for users and retailers.
Facilitated seamless integration of sales orders within SAP framework through effective use of Cloud Platform Integration (CPI) to enhance operational efficiency.
Assisted in creating customer interfaces for inventory synchronization and credit information management. Supported the development of sales order creation processes and order status tracking. Helped with price synchronization and advance payment integration.
Conducted comprehensive testing via Postman to ensure application functionality and facilitate cross-functional team collaboration.
Designed and implemented comprehensive business process workflows to enhance order-to-cash, order cancellation, and refund operations.
Education
SSC
Maharashtra | Mumbai
GPA: 92.36%
HSC
Maharashtra | Mumbai
GPA: 86%
BE - Mechanical
Mumbai | Navi Mumbai
GPA: 70%
Skills
End to End SD configuration
Third-party order processing
Master data management
Pricing and conditions
Batch Management
Service Management/Customer Service
MM-SD integration
SD-FI integration
Accomplishments
SAP Certified - Implementation Consultant for SAP S/4 HANA Cloud Private Edition - C_TS462_2601
Certification
2025-10 SAP S/4 HANA Cloud Private Edition, Sales (C_TS462)
2026-02 SAP Certified – Implementation Consultant for SAP S/4 HANA Cloud Private Edition, sales (C_TS462_2601)