Ajish Yadav
Accountant
Pune
Summary
Proven leader with extensive experience in operations management and strategic planning, notably at WNS Global Services. Excelled in talent development and resource allocation, enhancing team productivity and achieving performance targets. Skilled in fostering stakeholder relationships and driving efficiency, consistently delivering high-quality results and improving customer satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Senior Manager
WNS Global Services
12.2019 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
Team Manager
Cognizant Technologies
02.2017 - 11.2019
- Developed performance measurement strategies, identifying areas for improvement.
- Facilitated meetings to communicate team performance goals and results.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Coordinated team collaboration to share ideas and build best practices.
- Led employee relations through effective communication, coaching, training, and development.
Manager of Operations
Genpact
12.2007 - 11.2017
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Audit Assistant
Gupta & Shah (CA Firm)
07.2000 - 11.2007
- Completed audits in accordance with regulations and procedures.
- Collaborated with audit teams to successfully complete complex, multi-faceted audits within tight deadlines.
- Reviewed general ledger transactions to identify errors or irregular entries.
- Assessed financial statements and records.
- Performed auditing work in accordance with rigorous auditing standards and principles.
Education
CA Intermediate - Accounting And Finance
Institute of Chartered Accountant
New Delhi, India 04.2001 -
Bachelor of Commerce - Accounting And Finance
Kanpur University
Kanpur, India 04.2001 -
Skills
Strategic Planning
Talent Development
Operations Management
Resource Allocation
Operations Planning
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Accomplishments
- Supervised team of 50+ staff members.
- Part of implementation team for software like Blackline, concur and upgrade of GL systems.
- VOC score 9+ since last 5 years.
Transformation Projects
● Billing Automation - Automated previously manual invoicing process, accelerating customer payment and improving billing accuracy by more than 15%
● Efficiency Gains - Created new procedures for AP & AR functions that nearly tripled efficiency and enabled accounting workload expansion from 5 to 9 entities.
● Cash flow improvement - Created new procedures for AP & AR functions to improve cash flow for the client.
● Aged Receivables Improvement - Reduced aged receivables from $142 to $12K. Revamped AR procedures and filling systems, created spreadsheets to enhance tracking of receivables, followed up on open accounts.
● Duplicate identification - Saved thousand of dollars by creating a system to identify duplicate credits
● Green Belt Project using LEAN to increase productivity and reduce cost for the Customer
● Project on Reduction of Charge-offs, creating an annual impact of $1,00,000.00
INTERNATIONAL EXPOSURE
● Migrated 3 process from Spain & Italy to India (Finance & Accounts), Onshore training in Spain & Italy for 3 months
● Migrated 3 process from Seattle (US) to India (Finance & Accounts), Onshore training in Seattle for 3 months
● Migrated 2 process from Philadelphia US, onshore training in Philadelphia for 2 months.
Timeline
Senior Manager
WNS Global Services
12.2019 - Current
Team Manager
Cognizant Technologies
02.2017 - 11.2019
Manager of Operations
Genpact
12.2007 - 11.2017
CA Intermediate - Accounting And Finance
Institute of Chartered Accountant
04.2001 -
Bachelor of Commerce - Accounting And Finance
Kanpur University
04.2001 -
Audit Assistant
Gupta & Shah (CA Firm)
07.2000 - 11.2007
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