AJIT DUBEY
Resource management
Mumbai
Summary
Experienced professional with 15+ years in IT operations, resource management, and educational administration. Skilled in Resource Management (RMG) for 8+ years, collaborating with delivery heads, project managers, and HR to optimize workforce planning. Recognized for cross-functional coordination, analytical decision-making, and a people-first approach. Seeking a strategic role in governance, administration, or operations to drive organizational effectiveness and growth.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
IT Executive / System Analyst
Jupiter Hospital Pvt Ltd
Thane
05.2024 - 02.2025
- Managed ERP & Pharmacy specific IT systems; supported hospital IT operations.
- Oversaw technical support and data flow in pharmacy & hospital info systems.
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Managed cybersecurity initiatives to safeguard company data and reduce the risk of security breaches.
- Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
- Configured and implemented IT initiatives to produce measurable business value.
Associate TL – Resource Management Group (RMG)
QualityKiosk Technologies
Navi Numbai
05.2022 - 05.2023
- Led resource allocation across delivery units, validated demand pipelines.
- Drove bench optimization, strategic workforce rotations, and high-accuracy reporting.
- Excellent communication skills, both verbal and written.
Sr. Resource Associate – RMG
System Advisor Global
Bangalore
07.2021 - 03.2022
- Automated tracking systems (Power BI) for resource allocation and bench usage.
- Managed internal transfers, skill database, and project ID assignments.
- Created detailed progress reports for upper management, showcasing project achievements and identifying areas requiring further attention.
- Provided ongoing support to team members by addressing concerns and resolving issues promptly, fostering a positive work environment.
- Assisted in budget preparation and monitoring for projects, supporting financial decision-making and minimizing cost overruns.
Sr. Resource Executive – RMG
QualityKiosk Technologies
Navi Mumbai
04.2017 - 03.2021
- Owned end-to-end staffing cycle, project resource transitions, and allocation reports.
- Conducted utilization audits and delivered business-critical insights to leadership.
- Streamlined resource allocation by implementing efficient scheduling and project management techniques.
- Maintained open lines of communication with senior leadership, providing regular updates on team performance, project statuses, and strategic initiatives for organizational success.
- Managed vendor relationships, resulting in cost savings and improved collaboration between departments.
- Improved overall productivity with the implementation of time-saving tools and resources catered to specific tasks.
- Established open communication channels within the team, fostering a positive work environment that encouraged problem-solving and innovation.
- Educated employees on company policy and kept employee handbook current.
PDAC Executive – RMG
Syntel Ltd
Mumbai
11.2014 - 03.2017
- Allocated staffing for Insurance verticals, led induction, and enforced bench policies.
- Maintained key reports on demand, billing, and strategic investments.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Prepared annual data to determine metrics for operational performance.
Administrative Coordinator
Nayak Tutorials
Mumbai
11.2013 - 10.2014
- Managed academic centers, online systems, and administrative staff coordination.
- Oversaw website enhancements and digitization of educational processes.
- Completed bi-weekly payroll for 25 employees.
Founder & CEO
ACE (Education Institute)
Varanasi
11.2008 - 09.2013
- Founded and scaled education center with focus on competitive exams.
- Designed curriculum, handled operations, and launched online examination systems.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
Database & Application Executive
Laxmi Cars Pvt Ltd
Thane
07.2007 - 09.2008
- Maintained Oracle databases and application-level support across business units.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
Database Programmer
Indian Smelting & Refining
09.2001 - 08.2003
- Developed and maintained Oracle databases, forms, and reports.
Education
M.C.A - Computer Applications
IGNOU
New Delhi 06.2005 - 07.2007
B.Ed. - Science & Mathematics
University of Mumbai
Mumbai 06.2004 - 07.2005
B.Sc. - Science
University of Mumbai
Mumbai 06.1997 - 07.2000
OCA - Oracle Certified Associate
Karrox
Mumbai 02.2006 - 06.2007
Skills
- Workforce resource management
- Governance coordination
- Academic program management
- Stakeholder engagement and vendor coordination
- Operations management expertise
- Capacity planning and optimization
- Reporting analysis
- Hospital management software expertise
- Team development strategies
- Database Support
- ERP Systems
- Pharma ERP
- Hospital Info Systems
- RMG Tools
- Databases
- Operating Systems
- Strategic mindset
- Operational efficiency
- Strong written and verbal communication
- High adaptability
- Multitasking
- Team leadership
IT operations
IT risk management
Information security
Technology integration
IT policy development
Cybersecurity expertise
Cost savings
Timeline
IT Executive / System Analyst
Jupiter Hospital Pvt Ltd
05.2024 - 02.2025
Associate TL – Resource Management Group (RMG)
QualityKiosk Technologies
05.2022 - 05.2023
Sr. Resource Associate – RMG
System Advisor Global
07.2021 - 03.2022
Sr. Resource Executive – RMG
QualityKiosk Technologies
04.2017 - 03.2021
PDAC Executive – RMG
Syntel Ltd
11.2014 - 03.2017
Administrative Coordinator
Nayak Tutorials
11.2013 - 10.2014
Founder & CEO
ACE (Education Institute)
11.2008 - 09.2013
Database & Application Executive
Laxmi Cars Pvt Ltd
07.2007 - 09.2008
OCA - Oracle Certified Associate
Karrox
02.2006 - 06.2007
M.C.A - Computer Applications
IGNOU
06.2005 - 07.2007
B.Ed. - Science & Mathematics
University of Mumbai
06.2004 - 07.2005
Database Programmer
Indian Smelting & Refining
09.2001 - 08.2003
B.Sc. - Science
University of Mumbai
06.1997 - 07.2000
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