AKSHAY ANGANE
CUSTOMER SERVICE IN CUSTOM CLEARANACE
MUMBAI,MAHARASTRA
Summary
Dynamic Import Executive with a proven track record at Capricorn Logistics, enhancing shipment lead times through effective communication and collaboration. Skilled in import procedures and customs regulations, I excel in problem-solving and operational efficiency, ensuring seamless integration of goods and superior vendor performance. Committed to delivering exceptional customer service and support.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Import Executive
Capricorn Logistics
MUMBAI
10.2019 - Current
- Developed an effective system for managing import documentation, improving organization and accessibility of records.
- Collaborated with internal departments to ensure seamless integration of imported goods into inventory management systems.
- Conducted regular reviews of vendor performance, providing feedback to improve quality and service levels.
- Reduced lead time for shipments by enhancing communication with overseas suppliers and transportation providers.
- Obtained quotes from several shipping companies and selected new organization, resulting in cost savings.
- Co-ordination with Shipping Lines regarding Vessel ETA( Estimate Time Arrival)
- Checking Import Documents revived from Importer for custom clearance. Then forward to EDP department for checklist preparation under Duty or Any type of License utilization as per the importer instruction and sent them for approval
- Co-ordination with Transporter till dispatch of goods at Plant.
- •Currently handling customer Tata Motors Limited,Aerzen Machines India pvt.ltd, S.S.White Technologies India pvt.ltd.,TATA TOYO RADIATOR,TUPPERWARE INDIA,BOSCH CHASIS
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Education
B.COM - COMMERCE
LAXMICHAND GOLWALA COLLAGE OF COMMERCE & ECONOMICS
MUMBAI 04.2001 -
Skills
Import procedures
Transportation planning
International trade regulations
Incoterms awareness
Accurate data entry
Documentation review
Customs regulations compliance
Effective communication
Operational process flows
Customer assistance
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking Abilities
Shipment scheduling
Customer support
Excellent communication
Decision-making
Shipment management
Self motivation
Internet Navigation (E- Mail)
Certification
MS CIT
PLAYING CRICKET AND READING BOOKS
Cricket has always been more than just a sport for me — it teaches teamwork, strategy, discipline, and how to perform under pressure. Whether I’m batting, bowling, or fielding, I enjoy the camaraderie and competitive spirit it brings. It also helps me stay physically active and mentally refreshed.
On the other hand, reading books is my way of continuous learning and relaxation. I enjoy a variety of genres, from personal development and biographies to fiction and thrillers. Reading helps improve my focus, imagination, and vocabulary, and it often gives me new perspectives that I can apply in real-life situations, both professionally and personally.
Together, these hobbies keep me balanced — cricket energizes me physically, and reading nurtures my mind.
Timeline
Import Executive
Capricorn Logistics
10.2019 - Current
TALLY ERP 9
07-2015
MS CIT
07-2014
B.COM - COMMERCE
LAXMICHAND GOLWALA COLLAGE OF COMMERCE & ECONOMICS
04.2001 -
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