Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akshay Jaiswal

Area Operation Manager
Jalna

Summary

Dynamic Area Operations Manager with a proven track record at Eyegear Optics India Pvt Ltd, excelling in operational efficiency and team coordination. Achieved 110% of targets through strategic training programs and effective inventory management, enhancing customer satisfaction and driving revenue growth. Committed to continuous improvement and fostering high-performance teams.

Overview

8
8
years of professional experience

Work History

Area Operations Manager

Eyegear Optics India Pvt Ltd
01.2023 - Current
  • Streamlined daily operations by coordinating team efforts, resulting in enhanced efficiency and service delivery across the area.
  • Developed and implemented training programs for staff, fostering skill development and improving overall team performance.
  • Analyzed operational processes and identified improvement areas, leading to optimized workflows and reduced operational delays.
  • Collaborated with cross-functional teams to align goals and enhance communication, resulting in improved project outcomes and stakeholder satisfaction.
  • Monitored inventory levels and ordered supplies, ensuring that resources remained readily available to meet customer demands.
  • Conducted regular performance evaluations and provided constructive feedback, promoting a culture of continuous improvement among team members.
  • Established standard operating procedures to enhance compliance and maintain high-quality service standards within the organization.
  • Developed successful strategies for inventory control, reducing waste, and minimizing stock discrepancies.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Resolved customer inquiries and complaints through effective communication, enhancing overall customer satisfaction and loyalty.
  • Managed product returns and exchanges efficiently, ensuring compliance with company policies and improving operational flow.

Achviement :- FY 23-24 Ach 110% Of the Target

FY 24-25 Ach 108 % of the Target

Store Manager

Titan Eye Plus
07.2021 - 12.2022
  • Led a team of sales associates to achieve monthly sales goals through effective training and motivation strategies.
  • Developed and implemented store merchandising strategies that enhanced product visibility and increased foot traffic.
  • Streamlined inventory management processes, reducing stock discrepancies and ensuring optimal product availability.
  • Conducted regular performance evaluations to mentor staff, fostering a culture of continuous improvement and teamwork.
  • Analyzed sales data to identify trends and inform strategic decisions, driving overall store performance and profitability.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Lenskart Solutions Private
05.2018 - 07.2021

Education

Bachelor in Optometry -

Shree Ganpati Netralaya Jalna
Jalna, India
04.2001 -

Skills

Operational efficiency

Team coordination

Training program development

Performance evaluation

Inventory management

Standard operating procedures

Customer complaint resolution

Sales goal achievement

Data analysis

Stock discrepancy reduction

Revenue growth strategy

Customer satisfaction improvement

Compliance adherence

Performance analysis

Timeline

Area Operations Manager

Eyegear Optics India Pvt Ltd
01.2023 - Current

Store Manager

Titan Eye Plus
07.2021 - 12.2022

Store Manager

Lenskart Solutions Private
05.2018 - 07.2021

Bachelor in Optometry -

Shree Ganpati Netralaya Jalna
04.2001 -
Akshay JaiswalArea Operation Manager