Akshay More
Pune
Summary
Contribute to your organizations success through the use of exceptional customer service and personal skills.Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Analyst
Gallagher Bassett Services Inc.
Pune
04.2022 - Current
- International Environment based clients & work culture. ( US )
- Being Tenure Associate, Training new comers of the organization from basics.
- Assisting the Leader and team members with the requests doing internal Quality Control to gain Quality score.
- Communicated effectively with clients to address queries and provide solutions to problems.
- Prepared comprehensive reports and ensured accurate information was dispatched to clients promptly.
Conducted thorough audits and shared detailed reports to enhance client understanding and satisfaction.
Transaction Processing Officer
Mphasis
Pune
03.2020 - 04.2022
- International Environment based clients & work culture. ( Canada )
- Completing a range of Financial Transactions including payments, creating Canadian Business credit cards, Maintaining records.
- Analyzing of Business Credit Card Agreements and maintaining the Account / Card as per request. ( New creation, Split limit between cards, Limit Increase, Company name change etc.. )
Education
BBA - Marketing
Modern College Of Arts, Science And Commerce
Pune02.2020
H.S.C. (Commerce)
G.S.Moze Collage
Pune 03.2015
S.S.C
Shivraj Vidya Mandir
Pune 03.2013
Skills
- Problem Solving, Critical Thinker
- Adaptability and Work Ethics
- Leadership Personality along with Responsibility
- Organizational and Managerial Skills
- Multi-tasking while being Patient
- Time Management
Project
Audit Checklist -
Led Excel project optimizing quality control processes, resulting in improved process quality and increase in production efficiency. Implemented data analysis tools and streamlined workflows, leading to time savings and enhanced operational performance.
ELerns
Developed and produced a comprehensive video project for process training, designed to facilitate seamless onboarding for new team members. The video provides detailed instruction on essential workflows and procedures, ensuring efficient and consistent training delivery. By leveraging visual aids and interactive elements, the project enhances learning retention and serves as a valuable resource for future hires.
Data Analyst
Developed a macro using PivotTables in Excel to automate report generation, reducing errors and improving data accuracy.
Streamlined data sorting processes to deliver precise information to the team efficiently.
Accomplishments
- COVID-19 Warrior of Mphasis. (For always being there in crucial pandemic situation)
- Star of the month ( For performed exceptional work over a month)
- Star of the Quarter (For outstanding contributions and performance)
Certification
Tally ERP 9.0 (Agarwal computer academy)
Timeline
Process Analyst
Gallagher Bassett Services Inc.
04.2022 - Current
Transaction Processing Officer
Mphasis
03.2020 - 04.2022
BBA - Marketing
Modern College Of Arts, Science And Commerce
H.S.C. (Commerce)
G.S.Moze Collage
S.S.C
Shivraj Vidya Mandir