Adept at leading quality assurance initiatives, I spearheaded the testing efforts for Visa International's CRM implementations at Infosys Technologies. My expertise in creating comprehensive test implementations and a keen eye for detail ensured high-quality solutions. Collaborating effectively across teams, I enhanced project outcomes and mentored junior QA analysts, showcasing my strong communication skills and customer focus.
Project- Ecosystem Risk Management (Visa International)
Led the testing and quality assurance efforts for MSD 365 CRM implementations.
▶ Developed, documented, and actively maintained comprehensive test plans and test cases tailored to diverse MSD 365 CRM projects.
▶ Collaborated seamlessly with cross-functional teams, including developers and business analysts, to troubleshoot and resolve issues, ensuring the delivery of high-quality solutions.
▶ Proactively identified and meticulously logged bugs using Jira, facilitating efficient issue tracking and resolution.
▶ Conducted thorough regression testing after bug fixes to validate the stability and integrity of the MSD 365 CRM implementations.
▶ Authored user guides to enhance user adoption and understanding of the project, contributing to successful project outcomes.
▶ Mentored and guided junior QA analysts, fostering their professional growth and knowledge in testing.
▶ Demonstrated versatility by actively participating in Agile practices, including preparing user stories in Jira for various requirements.
▶ Proactively identified and addressed out-of-the-box issues, providing valuable insights and enhancements that positively impacted business operations.
Project- Switched On Housing
▶ Led the testing and quality assurance efforts for multiple Salesforce implementations.
▶ Developed, documented, and actively maintained comprehensive test plans and test cases tailored to diverse Salesforce projects.
▶ Collaborated seamlessly with cross-functional teams, including developers and business analysts, to troubleshoot and resolve issues, ensuring the delivery of high-quality solutions.
▶ Proactively identified and meticulously logged bugs using Jira, facilitating efficient issue tracking and resolution.
▶ Conducted thorough regression testing after bug fixes to validate the stability and integrity of the Salesforce implementations.
▶ Authored user guides to enhance user adoption and understanding of the project, contributing to successful project outcomes.
▶ Mentored and guided junior QA analysts, fostering their professional growth and knowledge in Salesforce testing.
▶ Demonstrated versatility by actively participating in Agile practices, including preparing user stories in Jira for various requirements.
▶ Proactively identified and addressed out-of-the-box issues, providing valuable insights and enhancements that positively impacted business operations.
Project- Eservice Report (Water Management)
Analyzed project specifications to derive comprehensive test cases and documented them in Confluence.
▶ Actively participated in defining and executing test cases, ensuring thorough coverage of functional requirements.
▶ Conducted various types of testing, including UI testing, Functional testing, and Regression testing, to ensure software quality.
▶ Effectively reported testing issues and results to the development team, contributing to timely issue resolution.
▶ Demonstrated proficiency in testing web applications and mobile apps on Android and iOS platforms.
▶ Managed client communications and actively participated in Agile ceremonies, including Scrum meetings, retrospective meetings, sprint demos, test case reviews, and backlog refinement.
Project- Evariant·
Requirements understanding and analyzing.
▶ Analyzed specifications and derived test cases and wrote them in confluence.
▶ Involved in defining and executing test cases.
▶ Performed UI testing, functional testing, Regression testing and api testing.
▶ Reporting testing issues and results to developer.
▶ Carried out testing on salesforce web app as well as on android and ios.
▶ Followed agile methodology.
▶ Handled client calls and participated in scrum meeting, retrospectory meeting, sprint demos, test case reviews and backlog refinement.
Project- The Crew 2
Requirements understanding and analyzing.
▶ Analyzed specifications and derived test cases for the testing process.
▶ Involved in defining and executing test cases.
▶ Performed functional, Regression testing and Integration testing.
▶ Participating in Defect/Bug reviews with the developers through skype to resolve the bugs.
▶ Reporting testing issues and results to TL.
⦾ Ability to communicate with Stakeholders
⦾ Creating Test Plans & Test cases
⦾ Effectively communicate Defects and collaborate with the cross functional team
⦾ Attention to detail
⦾ Customer Focus
⦾ Bug tracking and logging using Jira
⦾ Team player
⦾ Testing on multiple platforms such as web,mobile(android/iOS)
⦾ Carryout different types of testing
Salesforce Administrator