Akshay Walgude
Analyst 2
Pune
Summary
Diligent and Detail-oriented professional with 2.1 years of experience in REGISTRATION, AML and KYC compliance within the UK Transfer Agency sector. Proven ability in extracting vital information, maintaining accurate records, and ensuring compliance within SLA. Collaborative team player dedicated to accuracy and customer advocacy seeking to leverage expertise and contribute to the success of a reputable financial institution.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Analyst II (UK - Registration/AML )
Northern Trust
05.2022 - Current
- Maintained 100% Above Productivity as well as 100% Accuracy for more than a Year.
- Worked on various Simple as well as Complex Registration Processes and Task types.
- Expertise in Processing and Record keeping of Deceased Clients and their respective Activities.
- Draft and send letters to investors, requesting outstanding AML documents to maintain compliance.
- Verified United Kingdom retail investors, conducting AML checks.
- Played instrumental role in successful completion of high-priority projects by applying proactive approach to problem-solving and task prioritization skills.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting deadlines consistently.
- Developed comprehensive project documentation for streamlined knowledge transfer, reducing onboarding time for new team members.
Customer Service Executive
Medusind Solutions
03.2020 - 01.2022
- Outbound calls to insurances for claim status and eligibility verification.
- Denial documentation and further action.
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims..
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
- Maintain the individual daily logs.
Education
Bachelor of Technology - Mechanical Engineering
Symbiosis International University
Pune, India 05.2015 - 06.2018
High School Diploma -
Larsen And Toubro Institute of Technology
Mumbai, India 05.2011 - 07.2015
Skills
Regulatory Compliance
Anti Money Laundering
Linedata Icon Retail
FIS Omni (Previous EXP AG)
Paragon LMS (Letter Management System)
Excellent Communication
Basic MS Office Application
Problem-Solving
Organizational Skills
Presentation Skills
Certification
CIBOP ( Certified Investment Banking and Operations )
Timeline
Analyst II (UK - Registration/AML )
Northern Trust
05.2022 - Current
CIBOP ( Certified Investment Banking and Operations )
01-2022
Customer Service Executive
Medusind Solutions
03.2020 - 01.2022
Bachelor of Technology - Mechanical Engineering
Symbiosis International University
05.2015 - 06.2018
Participated in Third Winter School on Optimization and Control 2014 at Indian Institute of Technology Bombay
10-2014
Participated in 4th International Conference on Advances in Energy Research 2013 at Indian Institute of Technology Bombay
03-2013
High School Diploma -
Larsen And Toubro Institute of Technology
05.2011 - 07.2015
Participated in HDFC Standard Life Spell Bee – India Spells 2010
04-2010
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