AKSHAY WANKHEDE
Nagpur
Summary
Dynamic Relationship Manager with a proven track record at ICICI Bank, excelling in client relationship building and management. Demonstrated expertise in exceeding sales goals and enhancing customer satisfaction through effective communication and service support. Skilled in leveraging customer relationship management techniques to surpass performance metrics, showcasing a results-driven approach with a blend of strong interpersonal and analytical skills. Offering strong interpersonal skills and passion for client satisfaction, eager to learn and grow in dynamic environment. Brings willingness to understand client needs and utilizes effective communication and problem-solving abilities. Ready to use and develop relationship-building and customer service skills in Relationship Manager role.
Overview
2
2
years of professional experience
Work History
Relationship Manager
ICICI Bank
02.2023 - 09.2024
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
MBA - Finance
YCMOU UNIVERSITY
Nagpur, India12.2022
Bachelor of Science - Computer Science
RTMNU NAGPUR UNIVERSITY
Nagpur, India12.2017
Skills
- Relationship Building
- Client Relationships
- Relationship building and management
- Excellent Communication
- Customer Relationship Management
- Service support
- Sales Reporting
OTHER SKILL
MICROSOFT OFFICE
REFERENCE
AKASHKUMAR KESARI
BSM(ICICI BANK)
akash.kumar18@icicibank.com
Timeline
Relationship Manager
ICICI Bank
02.2023 - 09.2024
MBA - Finance
YCMOU UNIVERSITY
Bachelor of Science - Computer Science
RTMNU NAGPUR UNIVERSITY
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