

Program Management and Business Consulting professional with 5+ years of experience in public sector advisory, service transformation, analytics-led governance, and digital enablement. Proven ability to translate business and policy objectives into measurable outcomes using APQC-based process design, KPI frameworks, dashboards, and Agile/Scrum delivery, with hands-on experience in cross-functional stakeholder management, backlog management, and Jira-based sprint execution.
Certified Process Improvement & Process Mapping Expert – Six Sigma Academy Amsterdam