Alex Nainar
Chennai,Tamil Nadu
Summary
A seasoned Engineering Manager with over 17 years of experience in software product development, consulting, architecture design, coupled with a strong track record of over 5 years in leading and managing dynamic teams. Adept in Agile and Scrum methodologies, with a focus on delivering high-quality digital supply chain solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Engineering Manager
Pandora Inc
11.2020 - Current
- Directed and drove high-level architecture designs and technology roadmaps for over 20 projects
- Leading a17-member development team, managing multiple technical teams, including Salesforce Commerce and Service Cloud, and IBM order management engineers
- Spearheaded SFRA implementation and migration from Zendesk to Salesforce Commerce Cloud
- Designed and implemented Integrated Inventory microservice
- Implemented event-driven architecture using Kafka to facilitate all asynchronous integrations between enterprise applications
- Implemented features such as loyalty programs, engraving, 'Ship From Store,' and 'Click & Collect'
- Drove automation initiatives, including warranty claims processing and spam email management.
Solutions Architect
Urban Outfitters Inc
09.2019 - 10.2020
- Led solution, design, development, and maintenance of IBM applications – OMS, IBM Web-Store & IBM Web-Call center
- Managed cross-functional projects, serving as the primary Point of Contact for all store rollouts.
Solutions Architect
Publicis Sapient / Expicient Inc
03.2013 - 08.2019
- Led multiple client order management implementation projects – Guitar centre, BJs wholesale club, FedEx, Indigo, Lockheed Martin, Barnes & Nobles are some of the implementations that I have led
- Fostered a culture of innovation and continuous improvement.
Senior Consultant
IBM ISL / Sterling Commerce
07.2006 - 03.2013
- Led product implementation, test and maintenance for IBM Commerce/Supply Chain products.
Education
Bachelor of Engineering - Civil Engineering
National Institute of Technology Karnataka
Surathkal04.2006
Skills
- Expertise in Salesforce Commerce Cloud & Service Cloud, IBM OMS, IBM Webstore, IBM Web-Call Centre applications
- Implementation of microservices & event-driven architecture using Kafka
- Proficient in Agile & DevOps Practices
- Engineering Standards & Process Improvement
- Strong Leadership in Managing and coaching Multi-disciplinary Teams
- Digital Transformation and Supply Chain Optimization
Certification
- TOGAF 9.2 Certified.
- IBM Certified OMS V9.2 Solution Designer.
- Manhattan WMOS 1 and WMOS 2 Sterling Certified DOM & WMS consultant.
Accomplishments
- Successfully managed complex digital transformation projects in a global setting.
- Proven track record of leading and scaling high-performance teams.
- Demonstrated expertise in delivering innovative digital supply chain solutions.
Timeline
Engineering Manager
Pandora Inc
11.2020 - Current
Solutions Architect
Urban Outfitters Inc
09.2019 - 10.2020
Solutions Architect
Publicis Sapient / Expicient Inc
03.2013 - 08.2019
Senior Consultant
IBM ISL / Sterling Commerce
07.2006 - 03.2013
Bachelor of Engineering - Civil Engineering
National Institute of Technology Karnataka
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