Amit Jha
Navi Mumbai
Summary
Experienced Business Analyst (7+ years) with expertise in SaaS platforms, Real Estate Insurance (Title Insurance), and FX Payment Systems. Skilled in Agile methodology, backlog management, and user story drafting to drive business objectives. Proficient in requirement gathering, process optimization, and system integration while ensuring compliance with industry standards. Strong collaboration with stakeholders, legal teams, and technical leads to deliver strategic solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT System Analyst
Stewart Title
03.2023 - Current
- Lead the requirement gathering process, creating detailed user stories for product development
- Collaborate with legal teams and Product owner to ensure compliance with legal and regulatory standards for property data fetching
- Conduct data integration analysis across multiple sites (data sources) to ensure seamless system integration, as products like Title Insurance require comprehensive historical data.
- Conduct feasibility analysis with technical leads, and design detailed flow diagrams to explain complex processes to stakeholders
- Maintain comprehensive documentation, including Business Requirements Documents (BRD) and Functional Requirements Documents (FRD), ensuring clarity in the product vision
- Draft detailed workflows for process optimization, improving business process management
- Utilize Azure DevOps for tracking development progress, managing project backlogs and monitoring app insights
Business Analyst cum Scrum Master
UtilizeCore
02.2022 - 03.2023
- Acted as the primary liaison between clients and development teams, ensuring the alignment of business needs with technical solutions
- Prioritized backlog management based on business value, contributing to agile development cycles
- Led sprint planning, sprint reviews, and facilitated retrospectives to ensure continuous process improvement
- Supported the design and delivery of a SaaS platform by analyzing user stories and breaking them into tasks for efficient product development
- Used JIRA for managing and tracking tasks, bugs, and user stories, ensuring smooth project execution
Business Analyst cum Scrum Master
Solbeg (Client: UtilizeCore)
03.2021 - 02.2022
- Developed and documented user stories for product features, ensuring alignment with client expectations
- Conducted impact analysis for new product features to enhance product functionality and ensure customer satisfaction
- Collaborated with cross-functional teams to ensure that product features met the needs of stakeholders, ensuring effective change management
- Managed project progress and task assignments using JIRA, facilitating agile ceremonies and tracking development
Business Analyst cum Scrum Master
Allerin Tech
01.2017 - 12.2020
- Led the development of a global FX and payments platform, integrating with multiple banks across NZ, AU, UK, SA, and PNG.
- Collected customer requirements and translated them into actionable development tasks.
- Oversaw the User Acceptance Testing (UAT) process to ensure high-quality deliverables aligned with client expectations.
- Created release management plans and communicated updates to stakeholders, utilizing Redmine for project tracking and issue management.
- Developed and managed the weekly development plan, ensuring end-to-end delivery along with release notes.
Education
MBA - ITSM (Information Technology and Systems Management)
Narsee Monjee Institute of Management Studies (CDOE)
12.2023
Bachelor of Engineering - Electronics & Telecommunication
Pillai HOC College of Engineering & Technology
05.2016
Diploma - Electronics & Telecommunication
Saraswati College of Engineering
05.2012
Skills
- Requirement Gathering & Elicitation
- UML/ER Diagrams
- Lucidchart
- User Story Drafting & Backlog Management
- Agile Methodology
- Scrum Framework
- Sprint Planning
- Retrospectives
- SQL
- Business Process Modeling
- JIRA
- Redmine
- Azure DevOps
Certification
- Business Analysis: Essential Tools and Techniques
- Introduction to Prompt Engineering for Generative AI
- Prompt Engineering: How to Talk to the AIs
- Agile at Work: Building Your Agile Team, Driving Productive Agile Meetings, Getting Better with Agile Retrospectives, Planning with Agile User Stories, Reporting with Agile Charts and Boards
- Exile Agile Scrum Master
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
IT System Analyst
Stewart Title
03.2023 - Current
Business Analyst cum Scrum Master
UtilizeCore
02.2022 - 03.2023
Business Analyst cum Scrum Master
Solbeg (Client: UtilizeCore)
03.2021 - 02.2022
Business Analyst cum Scrum Master
Allerin Tech
01.2017 - 12.2020
Bachelor of Engineering - Electronics & Telecommunication
Pillai HOC College of Engineering & Technology
Diploma - Electronics & Telecommunication
Saraswati College of Engineering
MBA - ITSM (Information Technology and Systems Management)
Narsee Monjee Institute of Management Studies (CDOE)
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