Amit Patil

• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Documented testing procedures for integrated systems(WCS,IBM Sterling, Enterprise, Data Lake etc.) for ongoing releases and future testing use.
• Managed Digital Releases regularly in fast-paced environment.
• Performed test validations on WCS,OMS,WMS,modules.
• Performed test validations on WCS and Node APIs,WCS and IBM Sterling XMLs.
• Executed schedulers on Jenkins to perform Stage Propagation ,Registry Refresh, Solar Indexing jobs.
• Tested functional and compatibility of newly developed features, or updates in comparison to existing applications(Android,iOS,Enterprise and Logistics Apps).
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Meet with Business to understand business requirements, perform gap analysis and translate technical requirements..
• Demonstrated respect,friendliness and willingness to help wherever needed.
• Operated under Agile and Scrum frameworks to complete releases ontime and well-organized sprints.
• Skilled at working independently and collaboratively in a team environment.
• Advised developers on problems with databases,SAP Feeds,XMLs,and other issues observed on CMC,PUSH Notifications,SMS(ELK,ACL,GupSHUP etc) and PaymentGateways(Billdesk,PayU,Razorpay) .
• Supported Product and Support Team in downtime activities
• Managed time efficiently in order to complete all tasks within deadlines.

• Reviewed and tested plans and criteria to meet functional and technical requirements.
• Majorly involved in QA Exit and QA Sign Off for various Projects
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Track Bug using Bugzilla, Jira
• Co-ordinate with Project Leads, Developers, and Tech team for deployment of various WEB/WAP site on given deadlines.
• Handle domestic clients (Vodafone, Airtel, idea, Tata Docomo, Reliance, Uninor, Loop, Aircel) and international clients such as du (Dubai), SingTel (Singapore), STC (Saudi Arabia)
• Responsible for creating Test Suites/Test Operations on Test LINK
• Capturing ADD/Campaign events on Flurry.com
• Capturing ADD/Campaign events on Flurry.com
• Creating app events logs on CharlesProxy
• Tested on iWatch and Simulators for car Dashboard
• Performed regression, exploratory and negative tests.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

• Maintained quality assurance and customer satisfaction objectives.
• Conduct Performance Testing of WAP sites & Web sites(Shoppersstop.com,iStreetBazaar,Central Mart,Gourmet etc).
• Organized work to meet demanding production goals.
• Co-ordinate with Project Leads, Developers, and Tech team for deployment of various WEB/WAP site on given deadlines.
• Created test cases and automation scripts using Jmeter
• Used trello.com to create user stories for client requirements.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

• Communicated between product owners and developers to clarify features.
• Performed regression, exploratory and negative tests.
• Sending status and updates on daily basis to Tech teams and Product teams for sites kept for monitoring
• Involved in Testing Mobile sites using mobile devices, Android SDK emulator and Keynotes METI (Applications & Software with GPRS/Edge/3G services)
• Involved in Testing functional and content related to Music songs, Music videos, Music related Wallpapers and Animations.
• Involved in mobile emulation testing of above mentioned music portal through entering user agents of devices on browsers.
• Involved in comprehensive network testing of streaming content that relies on network stability for an engaging user experience and smooth performance.
• Involved in storage testing of content download of media files to their devices .
• Involved in testing of Consumer and International music portals on real time devices.( iOS, Android, BlackBerry & Symbian Devices)
• Worked on below Consumer Projects:
• Videocon
• Micromax
• Lava
• Karbonn
• Worked on below International Projects:
• STC (Saudi) (WEBSITE):
• STC Facebook APP
• STC ODP On Device Platform Application ( iOS, Android,
• Blackberry & Symbian Devices)
• DU - (Dubai)
• VIVA - (Kuwait & Bahrain)
• Vodafone - (Fiji)
• Airtel - (Bangladesh)
• Wataniya - (Kuwait)
• Dialog - (Srilanka)

• Preparing test cases, Checklist & logging bugs & taking follow-ups for closure of same.
• Involved in many successful releases of product and played an vital role in each success giving individual signoff.
• Co-ordinate with Project Leads, Developers, Tech for deployment of various WEB/WAP site on given deadlines.
• Testing mobile phones (Applications & Software with GPRS/ADVANCED GPRS/3G services)
• MIS QC

Worked on below Projects:

• Common Wealth Games (Website) - · www.cwgdelhi2010.org
• FTV (Website) - · www.ftv.co.in
• Samsung (WAPsite) - · m.in.samsungapps.com
• ArtistAloud (Website)- · www.artistaloud.com
• Radiomirchi (Website)- · www.radiomirchi.com
• Blackberry(WEBSITE/WAPSITE)
• Reliance 360-music mania(WEBSITE/WAPSITE)
• LG Entertainment Store(WEBSITE/WAPSITE)
• Reliance GSM (full2music) entertainment site(WEB/WAP)
• Reliance 3GMusic store(WEBSITE)
• VU(WEBSITE)
• Aircel3G(WEBSITE)
• Hollywood Hungama(WEBSITE)
• NDTV(WAPsite)
• MIX Bacardi(WAPsite)
• Tata Docomo(WAPsite)
• Involved in mobile emulation testing of above mentioned music portal through entering user agents of devices on browsers.
• Involved in comprehensive network testing of streaming content that relies on network stability for an engaging user experience and smooth performance.
• Involved in storage testing of content download of media files to their devices.
• Involved in Reviewing the test plans and test criteria to meet functional and technical requirements
• Involved in test cases for Websites and Mobilesites
• Involved in creating functional test scenarios for new enhancements, change requests, and bug fixes (that require new scenarios).
• Involved in performing QA Exit and QA Sign Off for Websites and Wapsites.

· Involved in understanding and analyzing the requirements to identify the testable requirements by reviewing business specification document.

· Worked on end-to-end Software Testing Life Cycle and Defect Life Cycle activities on below Projects:

1. SAAR HRMS

2. MIS

3. BIOMETRIC LAND Management System.

4. Customer Feedback System

· Involved in analyzing the functional requirements and translate them into test scenarios or stories.

· Involved in identifying & reporting the defects and tracking.

• Analyzing and troubleshooting customer queries.
• Physically maintenance of server (i.e. Harboot, Reboot), which is hosted in our internet data center
• Daily service report management
• Working on Remedy Software to track Customers Calls Service Issue/Service Request
• Ensuring correct escalations are made against Customer Service Level Agreements
• Co-ordination with 500+ customers in India & abroad. For 1500+ high end servers.
• Ability to manage multiple work streams in parallel and capable of coordinating resources effectively to achieve targets within stringent deadlines and willing to assume additional responsibility.