Amit Singh
Sales
Mumbai
Summary
Accomplished AVP at HDFC Bank with a proven track record in revenue generation and staff management. Excelled in fostering growth, enhancing team productivity through mentorship, and strengthening customer relations. Skilled in problem-solving and adaptability, significantly improved operational efficiency. Demonstrated excellence in performance improvement, securing increased business opportunities.
Overview
16
16
years of professional experience
3
3
Languages
Work History
AVP
HDFC Bank
12.2014 - Current
- Leading & Supervising a team of 14 RM's for their Business and PLP.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Enhanced team productivity by providing training and mentorship to junior staff members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracking the team to achieve the maximum PLP and maintaining the low attrition rate.
Assistant Manager
Motilal Oswal Securities
06.2014 - 11.2014
- Accruing the new clients for Demat accounts including HNI clients.
- Accruing the new clients for TPP like mutual funds and PMS.
- Meeting with existing clients for Trading.
- Convincing clients for products and generating business.
- Maintaining the CRM and forwarding the reports to the branch managers and teams.
- Generated repeat business through exceptional customer service.
Relationship Manager
Transglobal Securities Ltd
12.2010 - 05.2014
- Working on blot for arbitrage.
- Buying and selling of equities in NSE & BSE.
- Keeping records of equities and companies.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Administration Officer
Luthra and Luthra (CA Firm)
05.2009 - 11.2010
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Managed team petty cash, purchase orders and account transactions.
- Updating day to day accounts.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor of Science - Chemistry
Mumbai University
Mumbai, India 04.2001 -
Higher Secondary Certification - Science
HSC
Mumbai, India 04.2001 -
Secondary School Certification -
SSC
Mumbai, India 04.2001 -
Skills
Revenue generation
Growth planning
Performance improvement
Staff management
Problem-solving abilities
Customer relations
Team building
Employee relations
Adaptability
Active listening
Strategic planning
Effective leader
Cricket and Traveling
Cricket encourages teamwork and cricket was with me during my board exams, college exams and life exams.
Traveling allow me to explore new places, experience different cultures & values, traveling also allow me to meet new people.
Timeline
AVP
HDFC Bank
12.2014 - Current
Assistant Manager
Motilal Oswal Securities
06.2014 - 11.2014
Relationship Manager
Transglobal Securities Ltd
12.2010 - 05.2014
Administration Officer
Luthra and Luthra (CA Firm)
05.2009 - 11.2010
Bachelor of Science - Chemistry
Mumbai University
04.2001 -
Higher Secondary Certification - Science
HSC
04.2001 -
Secondary School Certification -
SSC
04.2001 -
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