Ammar Bagwan
Pune
Summary
Dedicated Process Associate with a background in managing passenger inquiries through GDS (Sabre). Proven ability to resolve travel-related issues efficiently, contributing to enhanced customer satisfaction.
Overview
1
1
year of professional experience
Work History
Process Associate
Atain
06.2025 - Current
- Handled passenger inquiries on flight bookings, ticketing, itinerary adjustments, cancellations, and refunds using global distribution system (GDS) platforms.
- Leveraged GDS tools to access booking data, amend reservations, and facilitate ticketing operations.
- Utilized GDS tools to obtain booking data, amend reservations, and assist with ticketing operations.
- Provided comprehensive support for passengers throughout booking and travel stages.
Education
Bachelor of Commerce -
Ness Wadia College of Commerce
Pune, India 04.2001 -
12th -
Ness Wadia College of Commerce
Pune 04.2001 -
10th -
Rosary School
Pune 04.2001 -
Skills
- GDS (Sabre)
- Analytical Thinking
- Adaptability
- Communication Skills (Verbal & Written)
- Active Listening
- Team Player
Timeline
Process Associate
Atain
06.2025 - Current
Bachelor of Commerce -
Ness Wadia College of Commerce
04.2001 -
12th -
Ness Wadia College of Commerce
04.2001 -
10th -
Rosary School
04.2001 -