Summary
Overview
Work History
Education
Skills
Timeline
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Amol Gharat

Senior Salesforce Developer
Thane

Summary

Dynamic software professional with over 7+ years of experience in configuring and customizing Salesforce to drive business success. Proven ability to develop innovative applications that meet specifications and exceed client expectations. Strong communication, analytical, and problem-solving skills complement a robust background. Demonstrated leadership capabilities and a talent for fostering collaboration within diverse teams enhance project outcomes and drive organizational growth.

Overview

7
7
years of professional experience

Work History

Senior Salesforce Developer

Globant
09.2024 - Current
  • Designed and implemented a detailed case management process using Service Cloud and Experience Cloud.
  • Configured Entitlement Management and Milestones to track and enforce SLA compliance.
  • Developed customized Action Plans to streamline case handling and improve agent productivity.
  • Integrated Booking APIs to optimize scheduling and service delivery processes.
  • Automated complex workflows using Salesforce Flows, improving operational efficiency and accuracy.
  • Leveraged OmniStudio capabilities to create dynamic, guided interactions tailored to customer needs.
  • Collaborated with cross-functional teams to ensure technical solutions met business objectives.

Senior Software Engineer

GVR SOFTECH (DogsTrust)
10.2022 - 07.2024
  • Technical assessment of existing architecture and documentation design for customer requirements to meet business objectives.
  • Worked on establishing the Timely Review Process, which allows the Rehoming Centre Operational Team to easily evaluate the pets in terms of health, safety, and behaviour.
  • Worked on creating the dynamic, interactive UI dog Pre-Intake Evaluation Process, which allows the Rehoming Centre to evaluate pets based on various criteria and decide whether to take them into care.
  • Worked on the Council project that involved automating the production of CSV files based on business data and sending them to the server via SFTP APIs.
  • Worked in fast-paced agile sprints (two weeks) with the JIRA project management tool.
  • Implemented CI/CD deployment methods with Git as version control and Github as a codebase repository. For code deployment, a branching technique was used, using JIRA story number naming.
  • Streamlined the deployment process from development sandbox to QA, then to UAT, and finally to preprod after passing acceptance testing.
  • Worked on the design and technical documentation of the functionalities that were built.

Salesforce Developer

Rainy Sun On Cloud Limited
03.2022 - 09.2022
  • Define optimal solutions that address both functional and non-functional criteria from various sectors.
  • Improved user experience scores by using unique forward-thinking and creative problem-solving strategies.
  • Wrote clean, straightforward, and well-tested code for a variety of applications.
  • Carefully documented technical workflows, using records for training new staff.
  • Collaborated with multidisciplinary teams to accomplish project timelines.
  • Developed processes governing software testing, validation, and defect resolution.
  • Created custom validation, trigger automation, flows, Aura and Lightning web components, and complex batch classes.
  • Worked on a Mass Approval appexchange application that allows users to approve multiple requests at once and provides a comprehensive view of all requests across the organisation.
  • Contract

Software Engineer

IQVIA Inc
12.2020 - 03.2022
  • Ensure that the solutions being built are reusable and adhere to common design patterns and architectures.
  • Interacted with developers, quality assurance engineers, and project team members to discuss scheduling, requirements, design, implementation, testing, and support.
  • Strengthened developmental methodologies by introducing a code-quality document.
  • Worked on the StudyHub project, which provides a framework for clinical research services in the life sciences business.
  • Worked on numerous LWC components for the Patient Community and complex batch classes to automate business procedures.

Associate Analyst

Jade Global Software Pvt. Ltd
07.2018 - 12.2020
  • Worked on the Inphi Customer Community project, where I created a Lightning component for Product Attachment Listing, which provides a table view for all product attachments and download capability, as well as a custom registration form for new community users.
  • Worked on JadeForce - Opportunity Reboot project, where created Lightning Component for Custom Clone functionality for opportunity records and to carry forward only user-specified fields.
  • Developed Lightning Component to show information messages on stage change of opportunity and certain field changes.
  • Created Apex Triggers for custom validations.
  • Multicurrency Setup for Org and Impact Analysis.

Education

Bachelor of Engineering - Information Technology

Shivaji University
05.2018

Skills

Apex

Flows

LWC

API Integration

Sales Cloud

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Timeline

Senior Salesforce Developer

Globant
09.2024 - Current

Senior Software Engineer

GVR SOFTECH (DogsTrust)
10.2022 - 07.2024

Salesforce Developer

Rainy Sun On Cloud Limited
03.2022 - 09.2022

Software Engineer

IQVIA Inc
12.2020 - 03.2022

Associate Analyst

Jade Global Software Pvt. Ltd
07.2018 - 12.2020

Bachelor of Engineering - Information Technology

Shivaji University

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Amol GharatSenior Salesforce Developer