Banking
Amol Sorap
Business Analyst in Banking Domain
Mumbai
Summary
Senior Business Analyst with 12.8 years deriving invaluable business intelligence from novel sources. Practiced at discovering and exploiting underutilized resources to expand revenue and new business opportunities. Keen to provide unparalleled business knowledge and peerless data accuracy to accelerate business growth and enhance ongoing performance.
Background in IT, which include strategic planning and analysis, customer service, supervision and evaluation of subordinates.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Senior Business Analyst -AVP-Core Banking Appl
YesBank
07.2020 - Current
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Generated ad-hoc reports to evaluate specific business requirements.
- Reduced corporate expenses by streamlining incentive and demand processes across regions.
- Analyzed sales, profitability and market conditions and presented findings in cohesive format.
- Surveyed clients to ascertain requirements and expectations for product.
- Preparation of Business Requirement Document (BRD) based on Impact Analysis done.
- Coordinating with
different stakeholders for freezing of BRD and preparation of project plan. - Interact with internal IT teams for
requirements gathering, finalizing scope, approach discussion, project delivery timelines etc. - Coordinate with Vendor for development efforts for small to big size projects/change requests and also
- Work with business and Solution Architects to identify suitable options and identify the most suitable solutions.
- Assist programmers during system development, ex: provide use cases, flowcharts or even database design and also perform the system testing (SIT, UAT etc.).
- Coordinating with CBS vendor for any issue occurred in Flex cube api.
- Testing API for new enhancement changes and coordinating for appsec activity with infosec team.
- Creating test scenarios / analyzing the test scenarios created by QK Tester Team.
- Following with Stakeholder/Ops Team for UAT signoff
- Handling all queries related to Xelerate GST application
- GST report generation at time of month end activity for RBI reporting.
- Tax invoice generation for debit and credit transaction in GST application
- Carrying out DR drills for critical application
- Regulatory changes in system via webservices.
Business Analyst-Senior Manager-Enterprise Appl
IDFC Bank
05.2019 - 07.2020
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Developed and implemented data governance policies and procedures.
- Performed gap analysis to identify areas of improvement.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed data mining algorithms to identify and classify patterns in data.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Preparation of Business Requirement Document (BRD) based on Impact Analysis done.
- Coordinating with
different stakeholders for freezing of BRD and preparation of project plan. - Interact with internal IT teams for
requirements gathering, finalizing scope, approach discussion, project delivery timelines etc. - Coordinate with Vendor for development efforts for small to big size projects/change requests and also
Work with business and Solution Architects to identify suitable options and identify the most suitable
solutions. - Assist programmers during system development, ex: provide use cases, flowcharts or even database design and
also perform the system testing (SIT, UAT etc.). - Co-ordinating with CBS team for integration for account opening in CBS
- Regulatory changes in system via webservices.
- Database Master Automation for master amendment
- Creating test scenarios / analyzing the test scenarios created by QK Tester Team.
Business Analyst-DM
Axis Bank
09.2016 - 10.2019
- Provided technical support for troubleshooting analytics and reporting issues.
- Collaborated with upper management to drive strategy and implement new processes.
- Developed comprehensive documentation of current processes, enabling easier analysis for future enhancements.
- Created data models to support decision-making processes.
- Provided ongoing support to team members during transition periods following process updates, minimizing disruption and maintaining productivity levels.
- Generated ad-hoc reports to evaluate specific business requirements.
- Assessed business processes and identified ways to boost improvement.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with cross-functional teams to develop optimized business processes, resulting in improved collaboration and communication.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Optimized core processes to improve business performance and operational agility.
- Coordinated testing efforts for proposed changes to ensure smooth integration into existing systems without compromising functionality or stability.
- Optimized data access and storage to improve performance of analytics systems.
- Identified patterns and trends in large data sets and provided actionable insights.
- Deployed predictive analytics models to forecast future trends.
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
Business Analyst-Manager
HDFC BANK
10.2018 - 05.2019
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Trained business personnel in use of systems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Reduced project completion times by effectively managing cross-functional teams in agile environments.
- Produced charts and diagrams to assist with problem analysis.
- Evaluated vendor proposals for technology solutions, selecting those best-suited for meeting organizational goals.
- Enhanced interfaces to promote better functionality for users.
- Championed change management initiatives within the organization, promoting the benefits of adopting new technologies to improve overall efficiency.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Assessed business requirements to create focused solutions.
- Assisted in budget planning by identifying cost-effective technology solutions that met present needs while allowing for future scalability.
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Enhanced and reconstructed computer systems to increase efficiency.
- Organized system operating procedures to strengthen controls.
Business Analyst
Wipro Technologies
09.2014 - 09.2016
- Developed and maintained data warehouses and data marts to support business operations.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Executed analysis of risks and identified risk mitigation strategies.
- Designed and developed data pipelines to acquire, clean and process data.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Utilized data visualization techniques to present and explain complex data sets.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Optimized data access and storage to improve performance of analytics systems.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Surveyed clients to ascertain requirements and expectations for product.
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Created data models to support decision-making processes.
- Developed and implemented data governance policies and procedures.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Collaborated with stakeholders to identify business needs and data sources.
Junior Business Analyst
Anb Solutions
03.2013 - 09.2014
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed data mining algorithms to identify and classify patterns in data.
- Analyzed financial data to support cost reduction initiatives, leading to increased profitability.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Implemented business intelligence solutions to increase operational efficiency.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Identified trends within large datasets, providing valuable insights for management review and action planning.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Optimized resource allocation through effective budgeting analysis, working closely with finance teams on cost-saving strategies.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Generated standard and custom reports to provide insights into business performance.
- Designed custom dashboards for tracking key metrics across various departments, increasing transparency in performance evaluation efforts.
- Designed and developed data pipelines to acquire, clean and process data.
- Supported project managers in achieving project goals through timely and accurate data insights.
- Deployed predictive analytics models to forecast future trends.
- Optimized data access and storage to improve performance of analytics systems.
- Assessed business requirements to forecast annual budgetary operational costs.
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Mentored junior team members on analytical techniques and best practices, fostering a culture of continuous learning and improvement.
- Developed and maintained data warehouses and data marts to support business operations.
- Evaluated software solutions, participating in vendor selection processes to choose systems that best aligned with company needs.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Implemented quality control measures, ensuring the accuracy and integrity of data used in critical business decisions.
Business Consultant
Impact Infotech
09.2011 - 03.2013
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Negotiated favorable contract terms with vendors, saving costs without compromising quality or service levels.
- Evaluated customer needs and feedback to drive product and service improvements.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Devised processes to boost long-term business success and increase profit levels.
- Observed packing operations to verify conformance to specifications.
- Prepared annual budgets with controls to prevent overages.
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Evaluated suppliers to maintain cost controls and improve operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Designed custom performance metrics measurement systems that allowed businesses to track progress and make data-driven adjustments as needed.
- Gathered, organized and input information into digital database.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed complete business plans and operational strategies for new and existing business.
Education
High School Diploma -
MINI MBA-IBMI
Mumbai, India 01.2020 - 03.2020
Electronics Engineering - Electrical, Electronics Engineering Technologies
Lokmanya Tilak College of Engineering
Mumbai, India 01.2007 - 08.2011
Diploma in Electronics Engineering - Electrical, Electronics Engineering Technologies
MPMFP
Mumbai, India 01.2003 - 05.2007
Skills
Process Optimization
Computer Server Management
Process Mapping
Analytical Skills
Team Collaboration
Strategic Planning
SQL Proficiency
Systems Analysis
Customer Communication
Decision-Making
Task Prioritization
KPI Tracking
Business Development
Business Planning
Cost-benefit analysis
Information Processing
Goal Setting
Gap analysis
Organizational Skills
Industry Trend Analysis
Price Testing and Analysis
SWOT Analysis
Business Tracking
Data Compiling
Technical Design Documentation
Business Requirements
Problem-Solving
Process Improvement
Business Administration
Self Motivation
Documentation Management
Release planning
Stakeholder Management
Stakeholder Communication
Project Management
Test case scenarios
Technical Writing
Business Process Mapping
Staff Management
Certification
CERTIFIED SCRUM MASTER
Interests
Timeline
Senior Business Analyst -AVP-Core Banking Appl
YesBank
07.2020 - Current
High School Diploma -
MINI MBA-IBMI
01.2020 - 03.2020
CSPO
08-2019
Business Analyst-Senior Manager-Enterprise Appl
IDFC Bank
05.2019 - 07.2020
PMI-ACP
05-2019
CBAP
05-2019
SIX SIGMA Green BELT
03-2019
Prince2
01-2019
ISTQB
01-2019
CERTIFIED SCRUM MASTER
12-2018
Business Analyst-Manager
HDFC BANK
10.2018 - 05.2019
Business Analyst-DM
Axis Bank
09.2016 - 10.2019
Business Analyst
Wipro Technologies
09.2014 - 09.2016
Junior Business Analyst
Anb Solutions
03.2013 - 09.2014
Business Consultant
Impact Infotech
09.2011 - 03.2013
Electronics Engineering - Electrical, Electronics Engineering Technologies
Lokmanya Tilak College of Engineering
01.2007 - 08.2011
Diploma in Electronics Engineering - Electrical, Electronics Engineering Technologies
MPMFP
01.2003 - 05.2007