AMOL WAGH
BANKING
NASHIK
Summary
Dynamic banking professional with expertise in cash handling and transaction authorization at HDFC Bank. Proven track record in enhancing customer satisfaction and reducing transaction errors. Strong communicator and team player, adept at building customer relationships and implementing new banking technologies for improved service delivery. Committed to operational excellence and continuous improvement.
Overview
5
5
years of professional experience
Work History
Teller Authorizer
HDFC Bank
12.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Balanced cash drawer at end-of-day, verifying totals against transaction records for accuracy.
- Identified potential fraudulent activities, protecting customers and the bank from losses.
- Reduced transaction errors by consistently following established procedures and guidelines.
- Served as a reliable resource for colleagues seeking guidance on teller processes or policy questions.
- Adhered to strict security protocols, safeguarding sensitive client information at all times.
- Assisted branch management in developing strategies for improving operational effectiveness and enhancing overall performance metrics.
- Participated in regular team meetings and ongoing professional development opportunities for continuous improvement as a Teller Authorizer.
- Supported implementation of new banking technology platforms for enhanced customer experiences.
Cash Movmeting
CMS Info Systems
02.2021 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - B.S.C Chemistry
Pune
Nashik 04.2001 -
Skills
Financial record keeping
Cash handling expertise
Banking software proficiency
Sales and Cross-selling
Electronic funds transfer
Transaction authorization
Customer relationship building
Excellent time management skills
Timeline
Teller Authorizer
HDFC Bank
12.2021 - Current
Cash Movmeting
CMS Info Systems
02.2021 - 12.2021
Bachelor of Science - B.S.C Chemistry
Pune
04.2001 -
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