Jira

Dynamic Senior Consultant with Infosys Ltd., specializing in quality assurance and strategic planning. Proven track record in enhancing productivity through tailored process improvements and cross-functional collaboration. Adept at mentoring teams and implementing technology-driven solutions, resulting in significant reductions in production defects and improved client satisfaction. Strong problem-solving and stakeholder management skills.
Consulting
Teamwork mindset
Performance benchmarking
Productivity improvement
Business analysis
Strategic planning
Digital transformation
Systems analysis
Employee supervision
Client relationship management
Agile methodologies
Stakeholder management
Cross-functional collaboration
Enterprise resource planning
KPI analysis
Problem-solving
Team leadership & development
Cost analysis
Forecasting and reporting
Quality assurance
Team collaboration
User support
Jira
Confluence
OS-Windows family and UNIX
SQL/PLSQL
Netcracker RBM
Amazon Q
Professional Scrum Master1 from Scrum.org