ANILA MARIAM PHILIP

Overseeing the complete transportation activities and ensuring the complete sales process.

I was part of setting up last-minute delivery for our customer on a pan-India level, covering the entire states of South, West, and North India for FTL movements and coordination with the client for their work completion.

Coordination with the team internally, transportation, and vendors covering all their sales transportation activities and monitoring the day-to-day commitments are meant to be on time, as well as for safe delivery.

MIS preparation and support in periodic review with an expert in Microsoft Excel, Word, PPT, and digital marketing on social platforms to promote our services.

Team members drawing SOPs with vendors for drawing service levels.

Liaoning with main carriers, NVOCC for rates. All cordination for freight forwarding division EXIM.

• Assisting MD - South East Asia on overall affairs of the business operation.
• MIS preparation and support in periodical review support.
• Overseeing compliance and general affairs &Over seeing General administration and Travel desk

• Lead generation with network partners
• Attended one-to-one network meetings
• Have been an Active participant in WCA and coordination for new business
• Have set up SOP and handled MIS
• Key Account Management - Exim operation for Major account - Detpak with a monthly volume of 50 Teu’s and Red Tag with around 80 Teu’s per month
• Overseeing scheduling, container placement, pre-shipment and pre-shipment documentation
• Overseeing operational efficiency and agreed service level parameters
• I communicated with overseas partners about order scheduling and inventory flow management.
• Works Handled – Handling one main Account – Major Business Partner / Being the Implant and Developing new business
• Monitoring Pre Alerts to Client Overseas and the Concerned team
• Ensuring Invoicing with Accounts and All supporting documents and following up with the Shipping line and Agents overseas, Client, Transportation, Customs, Clearance/CFS and internal team
• Overseeing ageing analysis
• Marketing support on network development and alliances.

• Handling the Bills Receivables on Pan India Level with Branch Managers and reporting to the Directors
• Coordinate within the Accounts team in the organization, verify the bill entries, identify any wrong entries or if not made, tally with the accounts team and with the Branch entries.
• Ensuring timely collection and Overseeing office admin functions
• Visiting branches for periodical review meetings
• Induction new team members and induction and Training and development and pay roll

• Marketing support on network development and alliances.
• Handling overall management of the Factory and Staff.
• Coordinate with the distributors, clients and solve their requirements
• Handling other problems like Electricity offices bills, Bank Accounts, recruitment, Health parameters in the factory, Healthy environment in the factory, Claims etc.
• Ensuring higher productivity and interacting with production and shipping.

• Handling the Accounts of the representatives, Solving their problems through emails.
• Also supported the Job requirements in other departments as per the need.

• Handling the Clients of the organization, their queries and giving the technical support and online support. Updating the bills in the system
• Could Handle Multiple customer calls and thereby maintain a good relation with the client as well as the organization.

• Offering financial products to customers
• Dispatching calls to Customer care executives and initiating the calls
• Coordinating with the Branch Managers and Sales managers, solve customer related problems and do regular follow up
• Weekly Analysis of performance both individually and team wise

• Monitoring Sales staff and Sales Accounting
• Relationship management with Distributors, Retailers, Institutions and Departmental Stores and thereby grow up to company’s expectation
• Job included tapping the market to achieve Sales target which included mainly Dispatching calls to Customer care executives and initiating the calls
• Coordinating with Sales managers, solve customer related problems and Follow ups