Seasoned Financial Services and Project Management professional with over 15 years’ experience leading global transformation initiatives across investment banking operations. Proven success in driving operational efficiency, risk mitigation, and stakeholder alignment through agile project delivery. Adept at managing large-scale system transitions, automating business processes, and enhancing client satisfaction. Recognized for optimizing resource utilization, improving trade processing accuracy, and delivering measurable results through strategic change management and governance.
Project & Program Management (Agile/Scrum, Waterfall)
PMO Governance & Reporting
Global Transition & Change Management
Investment Banking Operations
Client Relationship & Delivery Management
Business Process Automation
Cross-Functional Team Leadership
Automation & AI-Driven Solutions (Copilot, ChatGPT)
Strategic Reporting & Dashboarding (Power BI, SharePoint)
Risk, Compliance & Operational Resilience
Stakeholder Communication & Escalation Management
Power BI Masterclass – Udemy