Anish Nair

Sr Systems Engineer

Allscripts LLC ( Now Veradigm )

3 2015 - Current

As a Senior Systems Engineer with over 7 years of experience, I have managed an Azure subscription, which includes managing the deployment, configuration, and optimization of all Azure resources. I actively participate in stakeholder meetings in order to find and decommission underutilized resources, support cost-saving measures, and guarantee effective usage of cloud infrastructure.
Lead a project of moving a business unit from our datacenter into our Azure subscription using a hybrid AD connect and AVD host pools.
Set up a handful of Azure AppGateways to safeguard our publicly exposed web servers.
Knowledgeable about security group administration, AD architecture, user provisioning, and security regulations.
Competent in DNS security protocols, managing DNS zones, and debugging DNS problems.
Proficiency in creating and implementing group policies to ensure uniform computer and user configurations.
Architected a cost-effective DR plan that ensured data integrity across critical systems.
Successfully set up an internal proxy server on Ubuntu that enhanced network performance and provided an additional layer of security, resulting in a decrease in unauthorized access attempts. Used some DNAT rules to port forward some requests as well, using iptables.
Streamlined AD processes that improved user access times and reduced support tickets related to authentication issues.
Mentored junior engineers in best practices for AD management, DNS configuration, and disaster recovery planning.
Wrote many documentation guides and training materials that enhanced team knowledge and improved operational efficiency. Also, did a monthly lunch and learn for the team to understand the newer aspects.
Provided user support for Office 365 applications, ensuring smooth operation and resolving issues related to access, collaboration, and document sharing.
Configured and maintained user accounts, permissions, and security settings in the Microsoft 365 Admin Center.
Monitored Office 365 services and usage to ensure optimal performance and user experience.
Strong problem-solving and analytical skills, with the ability to assess complex systems and implement effective solutions.
Excellent communication skills for collaborating with technical teams and non-technical stakeholders.
Created and managed VMs using VM templates and customization files, while scheduling tasks for optimized performance on VMware vSphere.
Successfully enhanced server security through rigorous monitoring and hardening practices, resulting in improved compliance metrics.
Commvault Guru - Backup solution

Senior CCO Specialist/Floor Support

Convergys Pvt Ltd

10.2012 - 03.2015

Training and helping new Hires come up the learning curve by providing them with appropriate feedback, to improve quality and average handling time
Preparing learning modules for overall process improvement
Analyzing and preparing data and reports for management
Guiding and motivating team members to improve on key metrics and increase productivity
Recognizing top performers and motivating other team members
Conducting Team meetings to discuss errors and new updates
Sharing process knowledge with Team members

CSO

Mphasis Pvt Ltd

03.2010 - 09.2012

Taking calls as an inbound & outbound agent for a technical(telecommunication) process
During the tenure in the technical process, did some basic troubleshooting.

Summary

Overview

Work History

Sr Systems Engineer

Senior CCO Specialist/Floor Support

CSO

Education

Bachelor of Science - Computer Science and Programming

Skills

Certification

Languages

Timeline

Senior CCO Specialist/Floor Support

CSO

Sr Systems Engineer

Bachelor of Science - Computer Science and Programming

Similar Profiles

Rajnish ShingadeRajnish Shingade

Ellen BrusieEllen Brusie

Vishakha SuryawanshiVishakha Suryawanshi