Ankanee Chandra
Pune,
Summary
Dynamic and results-driven, with a proven track record in content creation and editing and customer management; Skilled in collaboration with diverse teams, active listening, and critical thinking, ensuring timely project delivery and stakeholder satisfaction; Proficient in Microsoft Excel, Word, and PowerPoint; Completed a professional Event Management course and cleared the FLM Test by Aon Hewitt; Eager to leverage the abovementioned skills with analytical thinking and problem-solving to excel in Senior Editor or Content Management/Digital Marketing roles.
Overview
7
7
years of professional experience
Work History
Content Editor
MarketsandMarkets
07.2021 - 03.2024
- Collaborated with research and analysis teams to produce and edit statistical reports monthly for the internal database and clients
- Maintained brand consistency by adhering to established style guides and editorial standards
- Implemented feedback from stakeholders, continuously refining content strategies to better serve audience needs
Content Writer/Editor
NobisWright Pvt. Ltd.
12.2020 - 05.2021
- Refined content for various platforms, including websites, blogs, marketing materials, and students' resumes, cover letters, and projects
- Ensured accuracy and consistency in all written materials, adhering to industry-specific style guides
Content Writer/Editor
Freelance
11.2019 - 12.2020
- Crafted engaging and informative content, tailored to meet the unique needs of each client
- Performed keyword research to optimize content for SEO
- Managed multiple projects simultaneously, ensuring timely delivery and adherence to client requirements
Welcome Desk
HDFC Bank
04.2019 - 10.2019
- Served as the primary point of contact for customers, facilitating transactions and driving sales of banking products
- Assisted in training new employees on front desk procedures and software systems
- Contributed to positive work environment through teamwork, open communication, and proactive problem-solving approaches
Senior Technical Support Executive
Wipro
04.2017 - 03.2019
- Provided exceptional remote support services to customers, ensuring smooth usage of software and hardware products
- Lead a team of 19 as the Leads SPOC, overseeing lead generation for promoting sales for the client
- Created technical documentation and mentored junior team members
Education
Bachelor of Science - Computer Science - 61%
Syamaprasad College (University of Calcutta)
Kolkata2015
Higher Secondary Education - Science - 57%
The BSS School (WBCHSE)
Kolkata2011
Secondary Examination - 72%
South Point High School (WBBSE)
Kolkata2009
Skills
- Content writing/editing
- Microsoft Office proficiency
- Customer relationship management
- Organizational abilities
- Critical evaluation
- Adaptability
- Teamwork
Languages
English
Bengali
Hindi
Timeline
Content Editor
MarketsandMarkets
07.2021 - 03.2024
Content Writer/Editor
NobisWright Pvt. Ltd.
12.2020 - 05.2021
Content Writer/Editor
Freelance
11.2019 - 12.2020
Welcome Desk
HDFC Bank
04.2019 - 10.2019
Senior Technical Support Executive
Wipro
04.2017 - 03.2019
Bachelor of Science - Computer Science - 61%
Syamaprasad College (University of Calcutta)
Higher Secondary Education - Science - 57%
The BSS School (WBCHSE)
Secondary Examination - 72%
South Point High School (WBBSE)
Similar Profiles
Sreyash DuragkarSreyash Duragkar
VP & Global Business Head at MarketsAndMarketsVP & Global Business Head at MarketsAndMarkets
ANTRIKSH FRANKLINANTRIKSH FRANKLIN
Client Partner at MarketsandMarketsClient Partner at MarketsandMarkets
Vinod NavooriVinod Navoori
Associate Vice President Business Development at MarketsandMarketsAssociate Vice President Business Development at MarketsandMarkets