Ankit Agarwal
Senior Program/Project Manager
Pune
Summary
Results-driven Program and Product Management leader with 12+ years of experience delivering large-scale technology, banking, payments, and fintech solutions. Expertise in program governance, Agile execution, product delivery, digital transformation, risk and compliance management, and cross-functional leadership. Successfully led global teams, API-based integrations, and enterprise modernization initiatives, improving delivery performance, operational efficiency, and customer outcomes while aligning technology investments with strategic business objectives.
Overview
7
7
Certificates
13
13
years of professional experience
Work History
Senior Program Manager - Banking
Rugr Fintech Pvt Ltd.
09.2025 - Current
- Lead the end-to-end delivery of banking and payments platform programs, managing scope, budget, timelines, risks, and quality across cross-functional teams (engineering, product, QA, and operations).
- Translated business requirements into epics, user stories, acceptance criteria, and delivery-ready specifications.
- Managed different stakeholder groups across Product, Technology, Operations, Risk, Compliance, and Executive Leadership.
- Delivered and managed customer-centric digital products supporting payments, lending, onboarding, compliance, and risk management operations.
- Drove vendor negotiations, optimizing commercial terms, while maintaining delivery quality.
- Accelerated project delivery timelines by 5–8% through process optimization, Agile best practices, cross-functional coordination, and dependency management.
- Successfully managed teams of 15 or more professionals across Product, Engineering, QA, Operations, Risk, and Compliance functions while delivering strategic organizational objectives.
- Led enterprise-scale transformation initiatives supporting payments, lending, onboarding, fraud prevention, AML, KYC, and compliance functions.
- Developed and implemented program management frameworks to enhance operational efficiency across multiple initiatives.
Project/Program Manager
TRST Health Pvt Ltd
03.2024 - 04.2025
- Mentored project managers, QA leads, product owners, business analysts, and operations teams across multiple functions.
- Improved delivery quality by reducing release defects by 8–10% through enhanced QA governance.
- Drove Agile transformation initiatives, resulting in improved team velocity, delivery predictability, and release quality.
- Directed release management activities, including production readiness reviews, deployment governance, incident management, and post-production stabilization.
- Partnered with Product and Engineering leaders to define strategy, optimize resource allocation, and accelerate product delivery.
Senior QA/Project Lead
Synechron Digital Pvt. Ltd.
08.2021 - 02.2024
- Led test planning and execution across enterprise programs, reducing development cycles by 5–7%.
- Acted as a bridge between business, QA, and delivery teams to ensure predictable releases.
- Developed project plans, ensuring alignment with client requirements and organizational goals.
Sr. Risk/Project Manager
Commercial Capital Funding LLC
08.2020 - 03.2022
- Serve as a point of contact for KYC, BSA, and AML operations, including among customer operations teams such as customer support, risk operations, account operations, and enablement for secured and unsecured loans.
- Lead the response and recovery activities for critical incidents, managing the lifecycle from detection through resolution.
- Planned, designed, and scheduled phases for large projects.
Risk/Project Manager
Qihoo Finance India Pvt. Ltd
09.2019 - 08.2020
- Led and mentored teams across KYC, AML, sanctions, and customer reviews, driving system improvements, risk mitigation, and regulatory compliance, while reducing disputes and preventing fraud.
Senior Business/Project Analyst
Biz2Credit Info Services Pvt Ltd.
04.2019 - 06.2019
- Lead and mentor teams, fostering a culture of excellence and continuous improvement over end-to-end KYC, AML transaction monitoring, sanctions screening, and ongoing customer review processes, ensuring adherence to regulatory requirements and company policies.
Lead Credit Analyst
American Express India Pvt Ltd
01.2013 - 03.2019
- Managed card underwriting and compliance operations across India and U.S. ANZ, improving portfolio performance, reducing credit risk, and fostering high-performing teams aligned with regulatory standards.
Education
B.E - Computer Science
RGPV University
Bhopal06.2010
Skills
KYC (Reviews & Onboarding) / AML Compliance
Project Management (Waterfall/Agile/Hybrid)
Release & Deployment Planning
Backlog Grooming & Refinement
Stakeholder Management
Payment Gateway Integrations
Product Lifecycle Management
Vendor Ecosystem Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Scrum Master
Timeline
Procurement & Vendor Management
05-2026
Power BI
03-2026
Senior Program Manager - Banking
Rugr Fintech Pvt Ltd.
09.2025 - Current
Project/Program Manager
TRST Health Pvt Ltd
03.2024 - 04.2025
Senior QA/Project Lead
Synechron Digital Pvt. Ltd.
08.2021 - 02.2024
Sr. Risk/Project Manager
Commercial Capital Funding LLC
08.2020 - 03.2022
Risk/Project Manager
Qihoo Finance India Pvt. Ltd
09.2019 - 08.2020
Senior Business/Project Analyst
Biz2Credit Info Services Pvt Ltd.
04.2019 - 06.2019
Lead Credit Analyst
American Express India Pvt Ltd
01.2013 - 03.2019
B.E - Computer Science
RGPV University
Tools & Platforms
• Jira(Agile, Kanban, Scrum)
• Confluence
• Microsoft Project, Smartsheet
• Sauce Labs
• Lexis-Nexis, Thomson Reuters-Westlaw
• Kafka
• SQL (Working Knowledge)
• Power BI
• Figma (Collaboration & Requirements Review)
• Postman
• HP ALM / Quality Centre
• Payment Gateway Integrations
• Payments(UPI,ACH, Swift, Cross-Border Payments)
- KYC/AML(EDD,CDD)
- Sanctions Screening Platforms
- Vendor Management