ANKITA MEDHEKAR
Mumbai
Summary
HR and Learning & Development professional with strong expertise in Learning Management Systems including Cornerstone, ServiceNow, SAP SuccessFactors, PeopleSoft, Smartsheet, and LeanKit. Experienced in end-to-end LMS administration, including course creation, learning path management, assessments, certifications, and reporting. Skilled in onboarding support, policy updates, SLA-based issue resolution, and stakeholder support. Proficient in delivering virtual trainings, creating knowledge articles, and developing SOPs, RACI, and FMEA documentation. Experienced in supporting global learning operations and HRIS performance management processes
Open to relocation across Europe | Eligible and willing for employer-sponsored work visa.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior HR Analyst
Tata consultancy services
Mumbai
01.2024 - Current
- Managing and maintaining LMS (Learning Management system) for training programs.
- Creating, updating and tracking employee learning paths and course completion
- Uploading and managing training materials, assessments and certifications.
- Looking after Admin support, onboarding training queries, troubleshooting, Tuition reimbursement, insurance designation, Bonuses, Providing LinkedIn license & trouble shooting.
- Managed handling 20 queries per day, via service now, emails and calls
- Creating monthly reports, Sops, SIPOC, RACI, FMEA documents.
- Resolving queries in given SLAs.
- Creating events & sessions.
- Promoting/producing the sessions on zoom.
- Creating and updating knowledge articles
- Marking rosters, updating courses, updating trainings for new joiners a
- I have working knowledge on cornerstone (my career and development), service now, JIRA, Lean kit, Smartsheet.
Global HR
Nomura India pvt ltd.
Mumbai
02.2022 - 01.2023
- Working in Talent shared services team (part of Global HR shared services) as HR analyst.
- Look after Global Performance Management (PMGM)
- Learning and development (AEJ, AMR, EMEA)
- Working knowledge on SAP Success factor, Peoplesoft, cornerstone.
- Service now queries and creating 10 trainings and assesment per day
Senior HR Analyst
Accenture (contractor)
Mumbai
08.2021 - 01.2022
- Worked in the Onboarding Team, Service now.
- Hiring employees and updating information for the same.
- Managed updating details for 25 employees in workday
- completed 30-40 tickets per day and managing data on excel fo client.
US IT Recruitment
Infojini Inc (RTech systems)-Mumbai, Maharashtra.
Mumbai
08.2019 - 02.2020
- Designing and executing talent acquisition sourcing strategies
- Working closely with Human Resources department to ensure that their needs are being met
- Sourcing and contacting prospects quickly and scheduling interviews with qualified candidates.
- Examined candidates resume and conduct initial phone screens and in-person interviews to assure candidates met qualifications for positions.
- Managing the relationships with search firms and other vendors
- Negotiating rates with US Citizens, GC, EAD, TN and H1 candidates.
- Managing implementation of an applicant tracking system, recommend enhancements to the system based on changing needs and requirements
- Well versed with US Tax terms like W2 / 1099 / C2C.
- Coordinate posting job descriptions, recruitment advertising and pre-screening applicants for US client.
- Managing the applicant tracking system implementation and providing input into changes that will improve efficiency and candidate pool tracking
Education
MMS - HR
Vidyalankar Institute of Technology
Mumbai05.2019
Graduation -
R.K.T College, University of Mumbai
MUMBAI04.2017
HSC -
R.C.T’s PMM Rotary School And Junior College, Maharashtra State Board
MUMBAI02.2013
SSC -
I.E.S Katrap Vidalaya, Maharashtra State Board
MUMBAI03.2011
Skills
- Hands on knowledge of Microsoft Word, Excel and PowerPoint
Power BI, Smartsheet, Agile (Lean kit)
- LMS Administration (cornerstone, SAP SuccessFactors)
Tracking and reporting learning progress using LMS analytics
Zoom trainings & Performance Management tool
Accomplishments
Supported successful client-to-TCS transition by leading knowledge transfer sessions, capturing end-to-end process understanding, and enabling smooth onboarding of TCS operations.
Developed detailed process documentation and SOPs, contributing to stable post-transition operations
Certification
Pursuing certification in SAP SuccessFactors
Timeline
Senior HR Analyst
Tata consultancy services
01.2024 - Current
Global HR
Nomura India pvt ltd.
02.2022 - 01.2023
Senior HR Analyst
Accenture (contractor)
08.2021 - 01.2022
US IT Recruitment
Infojini Inc (RTech systems)-Mumbai, Maharashtra.
08.2019 - 02.2020
MMS - HR
Vidyalankar Institute of Technology
Graduation -
R.K.T College, University of Mumbai
HSC -
R.C.T’s PMM Rotary School And Junior College, Maharashtra State Board
SSC -
I.E.S Katrap Vidalaya, Maharashtra State Board