Ankush Sawargaonkar
Lead Software Engineer
Pune
Summary
Over 11+ years of experience in L3 Production support, Sustenance Engineering, Customization Development for Microsoft Technology based applications.
Involved in extensive Production troubleshooting, resolving complex issues in a product for web based applications as well as third party integrations.
Have working experience in C#.Net, Asp.net, Mvc, WebApi, SQL Server and Javascript.
Good knowledge on Azure app insights and Log analytics, Azure Storage, blobs, Azure functions.
Worked on all phases of software development lifecycle, from gathering requirements, implementation, testing and support. Has a part technical troubleshooting expertise, Experience in Managing Escalations, Quick resolutions.
Good exposure to API troubleshooting, KIBANA Logging tool, DataDog Monitoring, Elastic Search functionality, IIS and event viewer logs.
Provide sustainable resolutions by finding root cause to avoid reoccurrence of issue which helps reduce further issues and Make Product robust.
Possess excellent Relationship management and Team management skills with expertise in training, motivating, and mentoring junior developers.
Exposure to Finance, Insurance, Contract lifecycle Management Domains. Capable to delve into the new leading Technologies.
Exposure to Salesforce. Aligned to work with the KPIs Like MTTR and TSAT. Complex problem-solver with analytical and driven mindset.
Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Lead Software Engineer
Icertis Solutions PVT LTD-Icertis Contract Intelligence
4 2020
- ICI contract management platform, which covers the full lifecycle of contract management capabilities beginning with intelligent contract setup and then continuing with authoring, approvals, negotiations, and all other aspects of ongoing contract operations
- The true value of ICI begins after a contract is signed, providing full visibility and powerful tools to ensure what you and your partners have committed to happens, even as conditions change
- Prod support,Extensive troubleshooting,Work on Freshdesk and servicenow cases Intreaction with clients (APAC,Americs and Europe) Mainitaing SLAs ,handling escalations,Individual contributer Trainings and Technical troubleshooting guidance to Peers Handling deployments,Product upgrade issues Providing RCA,Mitigaion Plans,Performace analysis,Implemting change requests Environment: : .Net framework,MVC Architecture,Web Api, SQL Server 2018,LINQ,Entity Framework,CSS and Bootstrap for UI
Consultant
Capgemini Technology Services India Ltd Pune
06.2018 - 04.2020
- Business Planning Tool - A tool used by Barclays for Internal objective determination for employees Role: Application Developer for operations and controls for Barclays Worked as a product owner for above application Developed Project Change requests and Intreaction with clients (UK) Implemented defect free/less code, worked on Defect Fixing, On time Delivery Involved in Production Support for various applications Environment: : .Net framework,MVC Architecture,Web Api, SQL Server 2012,LINQ,Entity Framework,CSS and Bootstrap for UI
Software Developer and Module Owner (Insurance, Incoming Payments)
Sagitec Solutions PVT.LTD.
03.2015 - 06.2018
- UCAL-Insurance and Pension management REDWOOD is Pension Management System for University of California which is capable of Managing around 3 lac employee Pension data
- It is highly recognized and appreciated system in this domain
- Identification, Developing, TDD Development and Unit testing of various Modules Understanding of design Specifications, interaction with onsite Business Analysts and Technical analysts Worked on Core modules like Insurance management, Member account management, Incoming and Outgoing payments, Member Account Adjustment Implemented defect free/less code, worked on Defect Fixing, On time Delivery Involved in Production Support Environment: : .Net framework,MVC Architecture,Web Api, SQL Server 2012,LINQ,Entity Framework,CSS and Bootstrap for UI
Junior Software Developer
Jambuster Technologies PVT.LTD.
03.2013 - 05.2014
- Odyssey- Command development for FTB-1, FTB-500 Odyssey is the name given to project having number of System Release, which having Telecom(DSN/PDH , SONET/SDH,OTN BERT etc.) as well as Datacom(SyncE,PTP1588etc.) features on FTB products, developed in Unified GUI using MVP(Model-View-Presenter) design pattern
- Identification, Developing, TDD Development and Unit testing of SCPI commands for Specific Test Applications
- Creation of XML for SCPI Commands Created the structure those commands will get fit into Unified standards of SCPI
- Implemented code by following MVP design pattern rules, Dependency Injection
- Implemented defect free/less code, worked on Defect Fixing Worked in stabilization mode and performed the Sanity Testing of SCPI Commands to deliver bug free feature
- Environment:.Net framework, XML,nUnit TDD,Windows OS,Command line arguments
Junior Software Developer
Jambuster Technologies PVT.LTD.
3 2013 - 11.2013
- Cyclone (SR02) Command development for FTB-500 Cyclone (SR02)project contains Features like OTN BERT, Cable Test, EtherSAM, Ether-Bert, Smart Loopback Features
- It also includes debugging on embedded target device
- Identification, Developing, TDD Development and Unit testing of SCPI commands for Specific Test Applications
- Creation of XML for SCPI Commands Created the structure those commands will get fit into Unified standards of SCPI
- Implemented code by following MVP design pattern rules, Dependency Injection
- Implemented defect free/less code, worked on Defect Fixing Worked in stabilization mode and performed the Sanity Testing of SCPI Commands to deliver bug free feature Environment: .Net framework, XML ,nUnit TDD,Windows OS,Command line arguments
- Assisted senior developers in complex problem-solving, enhancing overall team productivity and efficiency.
- Developed custom features for existing applications, tailoring solutions to meet specific client needs.
- Enhanced software performance by identifying and fixing bugs through thorough testing and debugging processes.
- Provided technical support to clients, resolving issues in a timely manner while maintaining strong customer relationships.
- Participated in code reviews, ensuring adherence to established guidelines and promoting knowledge sharing among team members.
Education
B.E. (Information Technology) - Information Technology
Rajarshee Shahu College of Engineering, Pune University, Pune
06.2011
Skills
Postman Tool, Fiddler, LINQ, Datadog, Swagger
Accomplishments
- Performer of the Month from Icertis Sustenance Engineering for June -2021(Org Icertis)
- Words of appreciation from Renowned Customer for Dedicated support (Org Icertis)
- Rising Star award for Month of December 2023 (Org Icertis)
- Above & Beyond award from Director for Dedicated efforts in Customer success for year 2023 (Org Icertis)
- Process Champion award for Month Feb 2023 for CPS Support (Org Icertis)
- Pat on a back award from Capgemini
Personal Information
- Father's Name: Arvind Bapurao Sawargaonkar
- Date of Birth: 11/01/1989
- Gender: Male
- Marital Status: Married
Languages
English, Hindi, Marathi
Training
- Essential diploma for graduate engineer training from CMC Academy Pune (C#, Asp.Net, Quality and coding standards)
- Udemy trainings for MVC, WebAPI, LINQ
- Pursuing AZ204 certification
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Consultant
Capgemini Technology Services India Ltd Pune
06.2018 - 04.2020
Software Developer and Module Owner (Insurance, Incoming Payments)
Sagitec Solutions PVT.LTD.
03.2015 - 06.2018
Junior Software Developer
Jambuster Technologies PVT.LTD.
03.2013 - 05.2014
Lead Software Engineer
Icertis Solutions PVT LTD-Icertis Contract Intelligence
4 2020
Junior Software Developer
Jambuster Technologies PVT.LTD.
3 2013 - 11.2013
B.E. (Information Technology) - Information Technology
Rajarshee Shahu College of Engineering, Pune University, Pune
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