Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anuj Shinde

Sr. Team Lead
Mumbai

Summary

Dynamic Sr. Team Lead at GeBBS Healthcare Solutions with a proven track record in enhancing team performance through effective coaching and process improvement. Skilled in conflict resolution and mentoring, I successfully managed multiple projects, ensuring timely delivery and quality standards while fostering strong relationships across teams.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Sr. Team Lead

GeBBS Healthcare Solutions
05.2021 - Current
  • Successfully completed projects within deadlines, ensuring timely delivery to clients without compromising quality standards.
  • Enhanced team performance by implementing effective communication strategies and regular feedback sessions.
  • Identified skill gaps within the team and developed comprehensive training plans to address these deficiencies effectively.
  • Fostered strong relationships with cross-functional teams to ensure seamless collaboration on shared initiatives.
  • Managed multiple projects simultaneously, effectively prioritizing tasks to meet stakeholder expectations.
  • Actively participated in recruitment efforts, selecting top talent for the team and contributing to long-term growth potential.
  • Maintained accurate records of all projects, providing regular updates to senior management on progress and potential roadblocks.
  • Managed conflict resolution among team members proactively, promoting a positive work atmosphere conducive to achieving results collaboratively.
  • Provided ongoing support and guidance to junior staff members, nurturing their professional growth and development.
  • Conducted regular performance evaluations for staff members, providing constructive feedback and outlining areas of improvement.
  • Developed high-performing team members through targeted training programs and one-on-one coaching.

Team Lead

GeBBS Healthcare Solutions
04.2019 - 05.2021
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

AR Associate

GeBBS Healthcare Solutions
07.2016 - 03.2019
  • Identified opportunities for automation within AR processes, leading to increased productivity and lower error rates.
  • Reduced aging accounts receivable balances with timely follow-ups and effective communication strategies.
  • Developed strong working relationships with both internal stakeholders and external clients to facilitate smooth AR operations.
  • Assisted in audit preparation, ensuring accurate financial records were maintained for accountability purposes.
  • Assisted in training new team members on AR systems and best practices, increasing overall department efficiency.

Education

Bachelor of Management Studies - Commerce

V. K. Krishna Menon
Mumbai, India
04.2001 -

Skills

People management

Coaching and mentoring

Influencing skills

Customer service management

Inventory control

Process improvement

Leading team meetings

Quality improvement

Problem-solving

Mentoring

Team motivation

Complex Problem-solving

Performance improvement

Giving constructive feedback

Accomplishments

  • Supervised team of 25 team members.
  • Achieved Best Supervisor for quarter OND 2023 by completing client targets with accuracy and efficiency.

Timeline

Sr. Team Lead

GeBBS Healthcare Solutions
05.2021 - Current

Team Lead

GeBBS Healthcare Solutions
04.2019 - 05.2021

AR Associate

GeBBS Healthcare Solutions
07.2016 - 03.2019

Bachelor of Management Studies - Commerce

V. K. Krishna Menon
04.2001 -
Anuj ShindeSr. Team Lead