PMO professional with 7+ years of experience supporting end-to-end project delivery across enterprise programs and automation domains. Strong expertise in project planning, tracking, governance, stakeholder management, risk & issue management, Agile delivery, and process improvement. Proven track record of driving on-time delivery, operational excellence, and high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Spatial Data Specialist II / PMO Support
HERE Technologies India Pvt. Ltd.
05.2017 - Current
Provided PMO governance support across multiple concurrent projects, ensuring adherence to organizational standards, processes, and delivery frameworks.
Developed and maintained integrated project plans, schedules, milestones, and RAID logs, achieving 95%+ on-time and on-scope delivery.
Produced weekly and monthly PMO reports (status, KPIs, dashboards, executive summaries), improving leadership decision-making speed by ~30%.
Managed RAID (Risks, Assumptions, Issues, Dependencies) registers and drove mitigation plans, reducing critical escalations by ~25%.
Supported portfolio-level tracking and governance reviews, ensuring accurate visibility into delivery health, resourcing, and timelines.
Partnered with cross-functional and onshore/offshore stakeholders to ensure clear communication, expectation management, and issue resolution.
Facilitated Agile ceremonies (sprint planning, reviews, retrospectives, release planning) to improve delivery predictability and velocity by ~20%.
Maintained scope control and requirement traceability (RTM), minimizing scope creep and unplanned work by ~30%.
Supported resource planning, utilization tracking, and capacity management, contributing to 10–15% cost optimization against Delivery Cost Plans.
Automated and standardized PMO reporting using JIRA and Power BI, reducing manual effort by ~40% and improving data accuracy.
Drove continuous improvement initiatives, resulting in 15–20% productivity gains and improved quality metrics.
Delivery & Team Support:
Mentored junior team members and supported performance improvement initiatives.
Conducted calibration, certification, and virtual Gemba sessions.
Ensured adherence to quality standards, governance processes, and timelines.
Supported GIS data validation and ensured product accuracy using HERE tools.
Education
B.Sc. - Computer Science
India
05.2015
HSC - undefined
India
05.2012
SSC -
India
03.2010
Skills
PMO Governance & Project Support
Project Planning, Tracking & Reporting
Stakeholder Management
Risk, Issue & Dependency Management
Agile (Scrum & Kanban)
Release & Delivery Management
Resource & Capacity Planning
Process Improvement
Team Mentoring
JIRA, Confluence, Clarity
Power BI, MS Office / Office 365
SQL (Basic)
Cisco Webex
GIS & HERE Data Tools
Key Achievements
Awarded Top Performer multiple times for consistent delivery and ownership., Received Operation Excellence Award (March 2018) for metrics reporting and team motivation., Recognized by onshore stakeholders for delivering beyond expectations., Appreciated for taking additional PMO responsibilities and mentoring team members.