Anukriti Singh

Synops2.O Application

• Owned end-to-end functional testing of user stories in an Agile environment (2-week sprints), from requirement analysis to production deployment validation.
• Analyzed business requirements from Azure DevOps user stories and collaborated with Business Analysts (BA) to clarify requirements and ensure accurate test coverage.
• Designed and reviewed detailed test cases and test scenarios covering functional flows, edge cases, and data validation, ensuring high-quality deliverables.
• Facilitated test case review sessions with BA and team, integrating feedback to enhance test coverage and quality in Azure DevOps.
• Executed test cases in QA environment, tracked results (Pass/Fail), and maintained test evidence documentation for audit and validation purposes.
• Identified defects during execution, logged and tracked bugs in Azure DevOps, and collaborated with developers for resolution and retesting.
• Performed testing across key Order-to-Cash (O2C) modules including:Customer Center (ticketing system)
  Dashboard & KPI analytics
  Work Queue / Task Management
  Reports & Scheduling
  OTC Admin (Master Data Configuration)
  
• Verified data-driven dashboards and reports for accuracy of KPIs such as DSO, AR, ticket metrics, and collections data, supporting informed business decisions.
• Conducted feature demos for stakeholders, leadership, and business teams, showcasing functionality, testing coverage, and outcomes.
• Ensured traceability between user stories, test cases, and defects for complete test lifecycle management.

User Management API Testing Project (JSON Server)

• Designed and tested a mock User Management REST API by creating a backend using JSON Server with persistent storage (db.json).
• Performed end-to-end CRUD operations:
  POST – Created new users
  GET – Retrieved and validated user data
  PUT – Updated existing user details
  DELETE – Removed users and verified deletion
• Verified data persistence by cross-checking API responses with backend data (db.json).
• Covered negative test scenarios including invalid inputs, missing fields, and incorrect user IDs.
• Ensured API reliability by validating both functional and edge case behaviors.

API Automation & CI/CD Pipeline using Postman, Newman, and Jenkins

• Developed an end-to-end API automation framework using Postman and Newman for a Booking API.
• Designed and executed data-driven test scenarios using external JSON data files to validate multiple input combinations.
• Implemented environment-based testing (Dev/QA) using dynamic variables like base_url, token, and booking_id.
• Automated complete API lifecycle testing including Create, Read, Update, Delete (CRUD) operations.
• Covered positive and negative test cases, validating status codes (200, 404, 403, 500), response structure, and edge cases.
• Integrated test execution with Jenkins to simulate a CI/CD pipeline.
• Configured HTML Extra reporting in Newman for detailed test execution reports.
• Enabled dynamic authentication handling by generating and using tokens for secured endpoints.