Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anupama Ramadhar

Anupama Ramadhar

Assistant Manager HRBP
MUMBAI,MAHARASHTRA

Summary

I am a HR professional with 8+ years of experience and bring a strong track record in HR analytics, employee engagement, and process transformation. My efforts have led to tangible improvements in critical HR processes—transforming onboarding and on-the-job training towards reducing attrition by 3–5%. Have successfully led cross-functional collaboration efforts to manage seamless project transitions and have played a key role in developing performance management programs.

Overview

18
18
years of professional experience

Work History

Team Manager HRBP

Omega Healthcare Management Services Private Ltd
01.2020 - Current
  • Led HR operations for a business unit ensuring timely and effective delivery across all HR functions.
  • Spearheaded onboarding and OJT processes, enhancing new hire experience and integration and reduction in attrition by 3%
  • Leveraged HR analytics to present actionable insights and performance metrics to stakeholders.
  • Drove employee engagement and conflict resolution initiatives aligned with HR strategy.
  • Enabled seamless project shifts for employees, achieving 85% success via cross-functional coordination.

Senior HR

Teleperformance
08.2019 - 01.2020
  • Facilitated employee engagement and addressed grievances enhancing workplace satisfaction.
  • Ensured smooth onboarding and induction experiences for new hires.
  • Contributed creatively to internal communications by shaping content and layout strategies.

Human Resources Specialist

Aegis Customer Support Services Private Limited
05.2018 - 08.2019
  • Delivered seamless onboarding and timely remuneration for new hires with zero process lapses.
  • Supported employee engagement and assessed attrition trends through E-RAG analysis.
  • Handling employee grievances and promoted performance and discipline across teams.

HR and Admin Officer

Hadu Projects
02.2016 - 04.2016
  • Developed and implemented HR policies and procedures, updated the QMS.
  • Collaborated on successful implementation of the FOCUS ERP system.
  • Executed HR and administrative tasks including timesheets, petty cash, and MIS reporting.

HR & Admin Senior Executive

Mauli Enterprises
03.2013 - 10.2013
  • Developed the company profile and implemented HR policies aligned with organizational objectives.
  • Managed the entire employee lifecycle, handled payroll, and HR administration.
  • Executed end-to-end logistics coordination, achieving high client satisfaction (95%)

Administrator HR

Naik Ventures Ltd
01.2008 - 10.2009
  • Experienced in fulfilling staffing needs and managing the complete employee lifecycle.
  • Trained teams and supported change management initiatives to improve business practices.
  • Organized administrative events, and contributed to developing and editing company website and newsletter.

Education

MBA - HR

Mitcon Institute of Management
Pune, India
04.2001 -

Bachelor of Science - Biotechnology

Bhavans College
Mumbai
04.2001 -

Skills

Analytical

Adaptive and Flexible

Collaborative & Solution Oriented

Creative & Self-Initiating

Employee Engagement

Leadership & Decision-Making

Negotiation and Conflict Resolution

Organizational Skills

Process Improvement

Stakeholder Management

Strategic Planner

Training and Development

Accomplishments

  • Best HR award - Nov 2022, Omega Healthcare Management Services Limited
  • Best Team Player - Feb 2019 & Aug 2018, Aegis Customer Support Services Private Limited
  • Best Team Player - Nov 2008, Naik Ventures Limited
  • Facilitated EWS awareness program to promote proactive employee support.
  • Executed bottom quartile management strategy, improving quality metrics by 7% and aligning PIP policy with performance goals.
  • Spearheaded retention programs that improved team morale and reduced turnover.


Timeline

Team Manager HRBP

Omega Healthcare Management Services Private Ltd
01.2020 - Current

Senior HR

Teleperformance
08.2019 - 01.2020

Human Resources Specialist

Aegis Customer Support Services Private Limited
05.2018 - 08.2019

HR and Admin Officer

Hadu Projects
02.2016 - 04.2016

HR & Admin Senior Executive

Mauli Enterprises
03.2013 - 10.2013

Administrator HR

Naik Ventures Ltd
01.2008 - 10.2009

MBA - HR

Mitcon Institute of Management
04.2001 -

Bachelor of Science - Biotechnology

Bhavans College
04.2001 -

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Anupama RamadharAssistant Manager HRBP