Anup Kumar Jana

• People Analytics Practitioner with passion of deriving insightful analysis leading to data-driven decisions making. I expertise answering challenging questions by using data visualization, descriptive & predictive analytics techniques. I am equipped with unique combination of techno-functional skill sets in Business Intelligence tools, Advance & Predictive Analytics, Reporting, Operational Dashboards, deep knowledge of HR data and their terminologies, identify and solve for business problems. All of this is done in collaboration with HR senior leaders and stakeholders, IT, Developers & Analysts.
• Automated reporting processes using visualization tools such as Tableau, increasing efficiency and enabling real-time insights for stakeholders.
• Standardized methodology for measuring KPIs across departments to provide consistent performance tracking and evaluation metrics.
• Implemented machine learning algorithms to predict employee attrition risk, sentiment analytics, budget optimization, survey feedback summarization, attrition forecast.
• Presented in-depth analysis of business trends and opportunities to executive leadership, shaping strategic decisions and driving company growth.
• Identified opportunities for cost savings through thorough analysis of financial data, reducing operational expenses.
• Created custom dashboards and interfaces designed specifically to suit customer needs and priorities for optimal performance.

Lead Business Analyst / Data Analyst / BI Solutions / Process Automations for Human Resources domain.
- Expertise in delivering actionable insights and storyline through data.
- Executed Process Automations using Python & Advanced Excel (VBA) in turn reducing the manual effort.
- Expertise in delivering Tableau/Power BI dashboards along with Python integration in automation of data gathering and preparation.
- Analyze/Discover actionable insights, performing data cleansing, exploratory data analysis, root cause analysis, identify focus areas and provide directions in taking measurable actions.
- Experienced in Data Modelling, Data Visualizations, Predictive Analytics & Operational Dashboards.

- Managing AT&T legacy applications releases & quality of delivery & managed services team (Amdocs, Onshore & TechM). Raise any jeopardy to management. Ensure all deliverable are ready and SLA/KPI are meeting the targets & thresholds.
- Tracking Vendor Quality Index for AT&T legacy applications and ensure targets for metrics are met. If any metric breaches targets then conduct learning and improvement plan to achieve the targets.
- Quality & Process Implementation Expert for Delivery & Managed Services of AT&T account.
Process Definition, Implementation and Governance. Audit Framework & Continuous collaboration with customer & vendors.
- Monitoring and tracking KPIs & SLAs including implementation of improvement plan
- Quality Recognition Award 2018 for leading process improvements in AT&T account.
- Statistical Exploratory Data Analysis, perform predictions, anomaly detection, pattern detection and present findings to management
- Expert in machine learning algorithms such as linear regression, logistic regression, decision tree, random forest, KNN and KMeans.
- Completed Certification Course for Data Science from Imarticus Learning Institution.
- Currently, pursuing NLP and Deep Learning Certification Course from Coursera.
- Managed Services Team level Productivity Dashboard Reporting (Power-BI) & Analysis (Knowledge Level vs Productivity, Productivity Prediction, setting up goals & targets).
- Managed Services Scorecard automation by collecting data and transforming them into KPI metrics and present Scorecard view to management through Power-BI visualisation tool.
- MS Excel – Experience in creating dynamic reporting dashboards & KPI Reports.

- Implementation of Prime SI Quality Management methodology in Vodafone (Netherlands & Ireland) Prime SI transformation programs.
- Involved in deployment/migration activities for various phases/tranches (Supported 10 Unify release deployments).
- Active member of Technical Command Centre during deployment weekends. Ensuring readiness & infrastructure before any deployment / migration weekend.
- Initiated Audit for external and internal vendors of VFNL PSI on development processes for subsequent releases. Presenting its findings and analysis to respective teams and customers.

- Leading key Publishing applications and Involved in Collecting Requirements, Impact Analysis, Estimating Requirements, Designing, Planning, Allocation & Delivering Projects.
- Lead Team’s Activities: Designing, Coding, Testing, Defect fixing and support UAT testing, Production Support, Conversion of Data from Legacy system to Oracle Database.
- Monitoring and Controlling Progress & Quality of Project.
- Mentoring Subject Matter Experts for their professional growth.

Responsible for applications under Publishing module to develop and deliver software handling over 100 million customers for the client in the Advertising and Media domain.
Involved in development, implementation and stabilization for iGen system to support merger of R. H. Donneley Corp. and Dex Media Inc., US. Responsible for developing and delivering new Change Requests, maintaining current system and engaged in all phases of SDLC.