Anushka Srivastava

• Developing and delivering comprehensive training programs tailored to the unique needs of hospitality professionals, equipping them with the knowledge and skills to maximize efficiency and guest satisfaction through software solutions.
• Address evolving industry trends and client feedback.
• Skilled in implementing quality assurance processes and standards to ensure deliverables meet or exceed client expectations and project requirements.
• Focusing on high satisfaction rate and increased product adoption rates among the staffs.
• Proficient in troubleshooting techniques and support procedures for hospitality staff to address common software issues.
• Knowledgeable in providing training on reporting tools integrated with the software applications, enabling staff to generate actionable insights, track and make data-driven decisions to improve operations.

• Give parents a walkthrough of the dashboard and also assist them in booking their classes and solving any critical issues related to booking/payments/ curriculum with an extreme ownership.
• Managed 400-500 student accounts in an academic year.
• Maintain a friendly relationship between the parents and teachers,
• Worked in a multiple pilot projects of as per the business requirements,
• Got awarded as one of the exceptional performers of ORM Pilot Project.

Inside sales

Coordinating between travelers and travel agent

Handling International and domestic destinations

Designing itinerary

Customizing the existing holiday packages

Hotel bookings and flight bookings

Inside Sales

Coordinating between travelers and travel agents

Handling International + Domestic destinations

Designing Itinerary

Customizing the packages

Inside Sales and Handling Walk-in- Inquiries

Academic Course Briefing

Managing admission process

Following up with the students about the classes

Conducting Demo Classes

MIS Reporting

Inside Sales and handling walk-ins Inquiries

Academic course briefing

Following up with the students about the classes

Conducting demo classes

Managing admission process

MIS Reporting