Archana Mahato
Pen
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with more than a years' experience in Banking.
Overview
5
5
years of professional experience
Work History
Relationship Manager
ICICI Bank Ltd- Thane
Thane Mumbai, India
03.2023 - 07.2024
- Acquiring customers for Working Capital towards LC, BG, Term loans, CC, OD products, Ticket size from Rs. 5 crores to 75 crores
- Acquire new clients having less than 250 crores turnover, evaluation of prospective customers and market, understanding clients requirements, structuring proposal/deals within company's credit guide.
- Cross Sell of Insurance, other products like liabilities products: Current accounts, Savings account and Third party products
- Establish and maintain effective relationship with customers and maintain high level of customers service including end to end portfolio monitoring
- New Direct client sourcing to build business
- Adherence to internal policies and KYC norms while doing business
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
INTERNSHIP
SBI BANK- PEN
Pen, India
05.2019 - 06.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Post Graduation Diploma in Banking - Banking And Services, CGPA 9.10
Manipal Academy of Higher Education
Bengaluru, India11.2023
Business Managment Studies - Commerce (Finance Specialised) CGPA 7.87
Pillai HOC College
Rasayni-Maharashtra11.2020
Passed With 60.46%
HSC Maharashtra State Board
02.2017
Passed With 80.80%
SSC Maharashtra Board
03.2015
Skills
- Relationship Building
- Client Relationships
- Relationship building and management
- Excellent Communication
Timeline
Relationship Manager
ICICI Bank Ltd- Thane
03.2023 - 07.2024
INTERNSHIP
SBI BANK- PEN
05.2019 - 06.2019
Post Graduation Diploma in Banking - Banking And Services, CGPA 9.10
Manipal Academy of Higher Education
Business Managment Studies - Commerce (Finance Specialised) CGPA 7.87
Pillai HOC College
Passed With 60.46%
HSC Maharashtra State Board
Passed With 80.80%
SSC Maharashtra Board