Arihant Bardiya
MBA in Operations Management
Pune
Summary
Accomplished Business Development and Supply Chain Management Specialist offering 3-year background in customer service, supply chain management, inventory control, excess and obsolete (E&O), just in time (JIT) and vendor management inventory (VMI). Skilled in ERP systems proficiency and adept at fostering cross-functional team collaboration. Demonstrated ability to boost efficiency and productivity, ensuring seamless project execution and superior supply chain optimization.
Overview
9
9
years of professional experience
Work History
Business Development Customer Service Executive
Optimas Solutions
07.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Investigated and resolved supply chain related queries quickly.
- Reduced inventory holding costs through effective demand planning and supplier management strategies.
- Built comprehensive inventory systems to track current supply chain data.
- Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
- Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
- Ensured timely delivery of products to customers by closely monitoring order fulfillment processes and addressing any issues promptly.
- Monitored key performance indicators to ensure continuous improvement in service quality.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
Business Operations Associate
Aidwise Academy Pvt. Ltd.
02.2020 - 07.2022
- Developed strong relationships with cross-functional teams to ensure seamless project execution and goal achievement.
- Liaised with clients to provide status updates on accounts and projects.
- Developed and distributed reports to inform management and stakeholders.
- Completed thorough research into assigned topics.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Business Developer
Lecterna Solutions Pvt. Ltd.
10.2018 - 01.2020
- Collaborated with team members to understand content requirements and ensure consistency with brand messaging and tone.
- Conducted thorough research on industry-related topics to generate innovative ideas and provide accurate information.
- Promoted a positive company image through thoughtful writing in both internal and external communications materials.
Business Developer
Eduvirtucation Pvt. Ltd.
04.2018 - 09.2018
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Installed, configured, and monitored new projects based on user needs.
Trainee Engineer
Thermax Ltd.
12.2015 - 12.2016
- Handled document control tasks such as updating work instructions, maintaining records of quality control activities, and ensuring proper labeling and storage of materials.
- Ensured product quality through rigorous testing and adherence to industry standards.
Education
MBA - Operations Management
Symbiosis Institute of Management Studies
Pune 04.2001 -
Mechanical Engineering (S/W) -
Maharashtra Institute of Technology
Pune 04.2001 -
Skills
Customer Relationship Management
ERP systems proficiency
Supply and demand requirements
Supply chain planning
Demand forecasting
Vendor Management
Inventory Management
Excellent Communication
Project Management
Microsoft Office
Accomplishments
- Appreciated by THREAD Award 2023 by Optimas OE Solutions Ltd.
- Received a Central Government (TFWS) Scholarship for Graduation studies.
- Appreciated by ASME in Subject Topper (Heat Transfer).
- Appreciated by Thermax Ltd. for successfully completion of Industrial Project on TEVC100.
Languages
English
Hindi
Marathi
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Business Development Customer Service Executive
Optimas Solutions
07.2022 - Current
Business Operations Associate
Aidwise Academy Pvt. Ltd.
02.2020 - 07.2022
Business Developer
Lecterna Solutions Pvt. Ltd.
10.2018 - 01.2020
Business Developer
Eduvirtucation Pvt. Ltd.
04.2018 - 09.2018
Trainee Engineer
Thermax Ltd.
12.2015 - 12.2016
MBA - Operations Management
Symbiosis Institute of Management Studies
04.2001 -
Mechanical Engineering (S/W) -
Maharashtra Institute of Technology
04.2001 -
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