Ariz Sayyed
Social Media Manager
Mumbai
Summary
Dynamic Social Media Manager with a proven track record at Vision10X Digital Marketing LLP, excelling in content creation and influencer marketing. Enhanced brand visibility and engagement through innovative strategies, while leveraging problem-solving skills to foster a loyal audience. Adept at aligning social media initiatives with broader marketing goals for impactful results.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Vision10X Digital Marketing LLP
06.2022 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Coordinated with marketing team to align social media strategy with overall marketing objectives.
Customer Service Executive
Sutherland Global
01.2021 - 05.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
Assistant Manager of Sales
Shopping Panvel Clothin Mall
02.2017 - 01.2020
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Maintained professional and impeccable environment for employees and customers.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
Education
MBA - Marketing & Sales
Amity University Mumbai
Mumbai 04.2001 -
Bachelor of Management Studies - Marketing Management
Pillai Education Society
04.2001 -
Skills
Social media management
Content creation
Social media strategy
Social media and promotions
Problem-solving
Influencer marketing
Managing complaints
Social media
Content scheduling
Timeline
Social Media Manager
Vision10X Digital Marketing LLP
06.2022 - Current
Customer Service Executive
Sutherland Global
01.2021 - 05.2022
Assistant Manager of Sales
Shopping Panvel Clothin Mall
02.2017 - 01.2020
MBA - Marketing & Sales
Amity University Mumbai
04.2001 -
Bachelor of Management Studies - Marketing Management
Pillai Education Society
04.2001 -
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