Summary
Overview
Work History
Education
Skills
Accomplishments
Trainings/Seminars
Timeline
Generic
Arjun Shourie

Arjun Shourie

Pune

Summary

Senior HR and Employee Relations leader with 20+ years of experience across BFSI, IT, and BPO sectors in India. Deep expertise in Employee Relations, Labour and Employment Law compliance, Industrial Relations, investigations, disciplinary actions, workforce restructuring, and performance management. Proven track record of advising senior leadership on high-risk employment matters and delivering zero-litigation outcomes across large, multi-entity organizations.

Overview

25
25
years of professional experience

Work History

Senior Vice President - Employee Relations Leader, Corporate HR

Bank of New York
11.2016 - Current
  • Lead end-to-end Employee Relations for approximately 17,000 employees across multiple legal entities in India
  • Manage complex ER matters including investigations, disciplinary actions, grievances, and performance-related cases
  • Advise senior HR leadership and Legal teams on workforce restructuring, redundancy planning, and employment risk
  • Partner with Global HR, HR Business Partners, Governance, and Internal Controls teams on sensitive employment decisions
  • Represent the organization before statutory authorities and external bodies when required
  • Develop and implement ER policies, processes, and manager capability programs to mitigate organizational risk

Key Achievements

  • Successfully managed all ER cases with zero labour or civil litigation
  • Significantly reduced high-severity ER escalations through proactive interventions and manager education
  • Led India-wide corrective action framework for performance management
  • Contributed to global initiatives on cost optimization and return-to-office programs

DGM Labour Relations , Corporate HR

Concentrix India
02.2014 - 09.2016
  • Headed Labour Relations and statutory compliance across India for a workforce of approximately 30,000 employees
  • Provided strategic advisory support to business leaders on employment laws, labour compliance, and workforce regulations
  • Advised Board and senior leadership on statutory risk exposure and mitigation strategies
  • Led investigations, disciplinary actions, and resolution of critical individual and collective employee issues
  • Represented the organization before courts, labour authorities, and enforcement agencies
  • Owned POSH compliance, working hours regulations, social security benefits (PF, ESI), and contract labour governance
  • Managed labour law counsels and consultants and ensured SLA adherence

Key Achievements

  • Recognized by VP and Country Head for contribution during IBM GPS transition
  • CEO “Best of IBM” Award for successful labour law audits
  • Led centralized HR shared services delivery for statutory compliance

DGM Labour Relations/Senior Manager/Manager HR

IBM Global Process Services
08.2005 - 01.2014
  • Headed Labour Relations and statutory compliance for IBM GPS India (North and East regions)
  • Managed HR Generalist responsibilities for BFSI business unit with employee strength of approximately 1,800
  • Led performance management cycles, incentive delivery, compensation budgeting, and salary revisions
  • Oversaw HR operations including HRIS, audits, manpower planning, compliance, and workforce analytics

Key Achievements

  • Received appreciation awards for high-importance compliance audits
  • Achieved 100% completion of annual performance assessment cycles across business units

Relationship Manager, HRO Delivery

Hewitt Associates Ltd. Gurgaon
05.2001 - 08.2005
  • Managed HR outsourcing delivery and client relationships across North India
  • Designed and administered payroll, benefits, and statutory compliance workflows
  • Implemented compensation and benefits programs and reward and recognition initiatives
  • Liaised with statutory bodies including Income Tax authorities, EPFO, LIC, and banking institutions

Education

MBA - Post Graduate Diploma in Management

BIMM
Pune, India

Bachelor of Science - Tourism And Hotel Management

IHM Ahmedabad And IGNOU
Ahmedabad, India
04.2001 -

Skills

  • Employee Relations (India Head)
  • Labour and Employment Laws – India
  • Statutory Compliance and Audits
  • Industrial and Labour Relations
  • Investigations and Disciplinary Actions
  • POSH Compliance
  • Workforce Restructuring and Redundancy
  • Performance Management Frameworks
  • HR Risk Mitigation
  • Stakeholder Management (Legal, HRBP, Leadership)

Accomplishments

  • Distinction 75% score in MBA
  • Member Students Council for Training and Development during MBA in IIMM
  • Class Representative during MBA
  • Head - Operations & Hospitality portfolio for HR Meet January 2001, BIMM’s national level HR conference.
  • College President in IHM Ahmedabad

Trainings/Seminars

  • Basic Blue for Leaders( IBM leadership training)
  • Leading for Results (Advanced) (IBM leadership training)
  • Stephen Covey’s -Seven Habits of Highly Effective People
  • ASSOCHAM- Employment Laws and Labour Laws.
  • AIMA- Employment Laws and Contract Labour Laws

Timeline

Senior Vice President - Employee Relations Leader, Corporate HR

Bank of New York
11.2016 - Current

DGM Labour Relations , Corporate HR

Concentrix India
02.2014 - 09.2016

DGM Labour Relations/Senior Manager/Manager HR

IBM Global Process Services
08.2005 - 01.2014

Relationship Manager, HRO Delivery

Hewitt Associates Ltd. Gurgaon
05.2001 - 08.2005

Bachelor of Science - Tourism And Hotel Management

IHM Ahmedabad And IGNOU
04.2001 -

MBA - Post Graduate Diploma in Management

BIMM
Arjun Shourie